Internship Guest Relations

StudentJob; Amsterdam; On-site; EUR 8,370; Full time

Benefits offered by this job

Competitive trainee allowance of €750 per month

Cross-training opportunities

Healthy staff meal during shifts

International career opportunities

Regular social events and staff parties

Job summary

A luxurious lifestyle hotel in Amsterdam is seeking a Guest Relations Intern. This role involves working closely with the Front Office team, ensuring exceptional guest experiences, and developing commercial acumen. Successful candidates will be enrolled in a Hotel Management program, available for at least 5 months from August 2026, and possess strong English skills. Competitive trainee allowance of €750 per month, benefits include cross-training, staff meals, and opportunities within the Accor Group.

Qualifications

• Outgoing personality who can help share the story of INK Hotel Amsterdam.
• Available from August/September 2026 for at least 5 months.
• Available for 38 hours per week.

Responsibilities

• Work closely with the Front Office team and Guest Relations Officer.
• Be the primary point of contact for guests.
• Assist with check-ins and check-outs.

Skills

Solid command of English

Proficiency in Dutch

Genuine affinity for hospitality

Education

Currently enrolled in a Hotel Management program

Job description

Overview

Ready to get INKed?

Are you eager to dive into the dynamic world of hospitality and learn all about Front Office operations? Do you have a positive attitude and a knack for finding creative solutions to challenges? If so, our Guest Relations Intern position is perfect for you!

Responsibilities

As a Guest Relations Intern, you'll be at the heart of the action, working closely with our Front Office team and the Guest Relations Officer. You'll be the primary point of contact for guests at INK Hotel Amsterdam - MGallery, ensuring their stay is nothing short of exceptional. Your innate hospitality skills will help create unforgettable experiences, turning every guest interaction into an INKredible story. With your curiosity and accessibility, you'll surprise our guests with delightful touches that make their stay memorable. It's no wonder so many guests mention you in their reviews!

Beyond crafting unique guest experiences, you'll also develop your commercial acumen. Upselling will become second nature as you learn how to enhance our guests' stays while driving revenue. Your role will include vital administrative tasks - preparing for VIP arrivals, generating daily reports, and mastering the ins and outs of Opera Cloud.

In a nutshell, you'll transform everyday tasks into exciting challenges while welcoming guests with a smile, even over the phone. You'll also gain insights into the ALL loyalty program, serving as the main point of contact for our valued ALL members. Plus, you'll assist the front desk team with check-ins and check-outs as needed.

About INK

The INK story

INK Hotel Amsterdam - MGallery is a luxurious lifestyle hotel steeped in history, housed in the former building of the Dutch newspaper 'De Tijd.' Here, stories were born, written, and immortalized in ink-making our hotel the ideal place 'Where stories are yet to be written.' Our vibrant restaurant, PRESSROOM, serves as the heart of the hotel, offering guests and locals delicious dishes crafted by our talented kitchen staff and unique cocktails made by our skilled bartenders.

Qualifications

Tick the box!

We are on the hunt for a proactive Guest Relations Trainee with an outgoing personality who can help us share the story of INK Hotel Amsterdam - MGallery. If you meet the following criteria, we want to hear from you:

• A solid command of English; proficiency in Dutch is a plus
• Currently enrolled in a Hotel Management program.
• Available from August/September 2026 for at least 5 months
• Available for 38 hours per week
• A genuine affinity for hospitality

Benefits

What do you get from us?

Let's talk about the exciting perks of this internship! As a trainee, you'll enjoy a variety of benefits, including:

• A competitive trainee allowance of €750 per month based on 38 hours per week.
• Cross-training opportunities in various hotel departments to broaden your skills.
• A healthy staff meal during your shifts.
• International career opportunities within the Accor Group.
• Regular social events and staff parties to connect with your colleagues.
• And the best part? You'll be a valued member of our INKredible team!

Application

Sounds good?

Do you envision yourself thriving at INK Hotel Amsterdam - MGallery? We can't wait to receive your resume and motivation letter! Please send your application via email to our HR department at (click on the apply button) If you have any questions, don't hesitate to reach out via email or call us at 020 555 1704.

Salary

In overeenstemming

Skills

• Je beheerst Engels

Education

Middelbare school