Internship: Guest Relations

Hotelprofessionals - INK Hotel Amsterdam

Amsterdam

On-site

EUR 8,370

Part time

14 days+

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Benefits offered by this job

Competitive trainee allowance of €750 per month

Cross-training opportunities in various hotel departments

Healthy staff meal during shifts

International career opportunities within the Accor Group

Regular social events and staff parties

Job summary

A luxurious lifestyle hotel in Amsterdam is seeking a proactive Guest Relations Intern. The role involves assisting the Front Office team, enhancing guest experiences, and performing vital administrative tasks. Candidates should have a strong command of English, be enrolled in a Hotel Management program, and be available for 38 hours per week starting August/September 2026. This internship offers a competitive allowance of €750 per month and various training opportunities within the hospitality sector.

Qualifications

Must be available from August/September 2026 for at least 5 months.
Availability for 38 hours per week.
Proficiency in Dutch is a plus.

Responsibilities

Assist the Front Office team with administrative tasks.
Serve as the primary point of contact for guests.
Upsell services and enhance guest experiences.

Skills

English proficiency

Outgoing personality

Positive attitude

Creative problem-solving

Affinity for hospitality

Education

Currently enrolled in a Hotel Management program

Job description

Ready to get INKed?

Are you eager to dive into the dynamic world of hospitality and learn all about Front Office operations? Do you have a positive attitude and a knack for finding creative solutions to challenges? If so, our Guest Relations Intern position is perfect for you!

The script

As a Guest Relations Intern, you’ll be at the heart of the action, working closely with our Front Office team and the Guest Relations Officer. You'll be the primary point of contact for guests at INK Hotel Amsterdam – MGallery, ensuring their stay is nothing short of exceptional. Your innate hospitality skills will help create unforgettable experiences, turning every guest interaction into an INKredible story. With your curiosity and accessibility, you’ll surprise our guests with delightful touches that make their stay memorable. It's no wonder so many guests mention you in their reviews!

Beyond crafting unique guest experiences, you’ll also develop your commercial acumen. Upselling will become second nature as you learn how to enhance our guests’ stays while driving revenue. Your role will include vital administrative tasks—preparing for VIP arrivals, generating daily reports, and mastering the ins and outs of Opera Cloud.

In a nutshell, you’ll transform everyday tasks into exciting challenges while welcoming guests with a smile, even over the phone. You’ll also gain insights into the ALL loyalty program, serving as the main point of contact for our valued ALL members. Plus, you’ll assist the front desk team with check‑ins and check‑outs as needed.

The INK story

INK Hotel Amsterdam – MGallery is a luxurious lifestyle hotel steeped in history, housed in the former building of the Dutch newspaper “De Tijd.” Here, stories were born, written, and immortalized in ink—making our hotel the ideal place “Where stories are yet to be written.” Our vibrant restaurant, PRESSROOM, serves as the heart of the hotel, offering guests and locals delicious dishes crafted by our talented kitchen staff and unique cocktails made by our skilled bartenders.

Tick the box!

We are on the hunt for a proactive Guest Relations Trainee with an outgoing personality who can help us share the story of INK Hotel Amsterdam – MGallery. If you meet the following criteria, we want to hear from you:

A solid command of English; proficiency in Dutch is a plus
Currently enrolled in a Hotel Management program.
Available from August/September 2026 for at least 5 months
Available for 38 hours per week
A genuine affinity for hospitality

What do you get from us?

Let’s talk about the exciting perks of this internship! As a trainee, you’ll enjoy a variety of benefits, including:

A competitive trainee allowance of €750 per month based on 38 hours per week.
Cross‑training opportunities in various hotel departments to broaden your skills.
A healthy staff meal during your shifts.
International career opportunities within the Accor Group.
Regular social events and staff parties to connect with your colleagues.
And the best part? You’ll be a valued member of our INKredible team!

Sounds good?

Do you envision yourself thriving at INK Hotel Amsterdam – MGallery? We can’t wait to receive your resume and motivation letter! Please send your application via email to our HR department. If you have any questions, don’t hesitate to reach out via email or call us at 020 555 1704.

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