Front Office Intern

Hotelprofessionals - art'otel Amsterdam; Amsterdam; On-site; EUR 6,000 - 7,000; Full time

Benefits offered by this job

Discounted rates

50% F&B discount

Meal during shift

Learning & development opportunities

Advanced onboarding

Career growth opportunities

Annual company events

School project time

Job summary

art'otel Amsterdam is offering a Front Office Internship starting September 2026 for a minimum of five months. You will gain hands-on experience in all Front Office operations, working in a dynamic international environment while developing professional hospitality skills.

The role involves assisting with check-ins/check-outs, guest requests, and coordinating with Housekeeping, F&B, and Maintenance to ensure smooth daily operations.

Qualifications

• Enrolled in hospitality or related study programme.
• Strong English communication (spoken & written).
• Proactive attitude with willingness to learn and develop.
• Guest-focused mindset with a positive and professional approach.
• Enjoys teamwork in a fast-paced environment.

Responsibilities

• Assist with check-ins and check-outs across guest interactions.
• Handle guest requests across phone, written and face-to-face communication.
• Support reservations and Front Office administrative tasks.
• Deliver personalized guest experiences and memorable moments.
• Maintain a professional Front Office environment aligned with brand standards.
• Collaborate with Housekeeping, F&B and Maintenance to ensure smooth operations.
• Learn and apply hotel procedures, standards, and systems.

Skills

English proficiency

Communication skills

Team player

Proactive attitude

Willingness to learn

Education

Hospitality study enrollment

Tools

PMS familiarity

Job description

Looking for an internship that's anything but ordinary? Stop your search and join a team where art, culture, and people come together to create something extraordinary. art'otel Amsterdam is where contemporary art, culture, and hospitality meet. Located opposite Amsterdam Central Station, our lifestyle hotel is an inspiring destination where guests can sleep, dine, connect, and discover. Creativity runs through everything we do, and our team brings this energy to life every day. As a Front Office Intern, you will be the face of the hotel and play a key role in creating memorable guest experiences.

You will gain hands‑on experience in all aspects of Front Office operations while developing your professional and hospitality skills in a dynamic international environment. The internship starts in September 2026 and will last for a minimum of five months.

Responsibilities

• Communicate effectively with colleagues and guests, contributing to a positive team environment and consistent service delivery
• Support the guest journey, including check-ins, check-outs, and handling guest requests across phone, written, and face‑to‑face communication
• Assist with reservations, payments, and Front Office administrative tasks
• Deliver personalized guest experiences and create memorable moments throughout the guest journey
• Maintain a professional and welcoming Front Office environment in line with brand standards
• Collaborate with departments such as Housekeeping, Food & Beverage, and Maintenance to ensure smooth daily operations
• Learn and apply hotel procedures, standards, and systems to support operational excellence

Essential Requirements

• Currently enrolled in a hospitality or related study programme
• Strong communication skills in English (written and spoken)
• Proactive attitude with willingness to learn and develop
• Guest-focused mindset with a positive and professional approach
• Enjoys working in a team and adapting to a fast‑paced environment
• Available for an internship of at least 5‑6 months
• Eligible to complete an internship in the Netherlands

Preferred Requirements

• Previous experience in hospitality or customer service is an advantage
• Interest in Front Office and guest relations
• Familiarity with hotel systems (PMS) is a plus
• Dutch or any additional language skills are an advantage
• Eagerness to develop operational knowledge within a hotel environment

Your Benefits & Perks

• Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends)
• 50% food and beverage discount at our restaurants and bars
• Exclusive discounts via personeelsvoordeelwinkel.nl
• Great learning and development opportunities
• Advanced onboarding programme
• Career growth opportunities across PPHE Hotel Group in Europe
• Tasty meal during your shift
• Annual company parties and outings
• Time to work on your school projects or thesis

The internship allowance is €550 gross per month (full‑time), which is above the Horeca CAO BOL guidelines.

Ready to start your hospitality journey in a place where creativity, culture, and people come together? Apply today, it's quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to art'otel Amsterdam. Join the fun. Create the art.