Internship Front Office

StudentJob; Amsterdam; On-site; EUR 8,370; Full time

Benefits offered by this job

Trainee allowance of €750/month

Cross-training across different hotel departments

Staff meals

International career opportunities

Regular drinks and staff parties

Supportive team environment

Job summary

A luxury lifestyle hotel in Amsterdam is seeking a Front Office Trainee to enhance guest experiences. In this role, you will welcome guests, assist with queries, and learn hotel operations. This internship will provide a monthly allowance of €750 and opportunities for cross-training within hotel departments. You'll also gain experience in managing guest interactions, promoting hotel services, and working towards guest satisfaction. Ideal for hospitality students wanting hands-on experience in a luxury setting.

Qualifications

• Must be available from June/July or August/September 2026 for at least 5 months.
• Available to work 38 hours per week, including weekends.

Responsibilities

• Welcome guests during check-in.
• Provide guests with information and assistance.
• Support senior team members with tasks related to hotel management systems.
• Promote hotel services through upselling and cross-selling.

Skills

Fluent English

Service-oriented

Organizational skills

Education

Currently studying hospitality or tourism

Job description

Overview

Ready to Get INKed?

At INK Hotel Amsterdam - MGallery, every guest who walks through our doors becomes a part of our story. As a Front Office Trainee, you'll be shaping unforgettable experiences from the very start. Your role will be essential in turning everyday interactions into memorable moments, ensuring our guests feel welcomed, valued, and eager to return.

The Script

As a Front Office Trainee at INK Hotel Amsterdam, you'll be at the heart of guest experiences. Your role begins with warmly welcoming guests at check-in, ensuring they feel at home and sharing your insider knowledge of Amsterdam's best spots to visit and eat. By offering personalized recommendations, you'll help guests make the most of their stay, leaving them eager to return.

Throughout the day, you'll answer phone calls with a friendly and helpful attitude, providing guests with information and assistance. You'll be the go-to person for any questions or special requests, ensuring every guest has everything they need.

In addition to guest interactions, you'll gain experience with hotel management systems like PMS (Opera), Resaweb, and Hotellink, while supporting senior team members with tasks like cashier closures. You'll also help enroll guests in the ALL (Accor Live Limitless) loyalty program and promote hotel services through upselling and cross-selling.

You'll work on exciting projects led by your internship coach, developing both creative and operational skills, while contributing to the hotel's success. With a focus on achieving guest satisfaction, you'll work toward targets that ensure each guest has a memorable experience.

This internship offers the opportunity to learn the ins and outs of luxury hotel operations while helping maintain the high service standards that define INK Hotel Amsterdam.

The INK Story

INK Hotel Amsterdam - MGallery is a stylish lifestyle hotel full of history, located in the former headquarters of the Dutch newspaper 'De Tijd.' It's here where stories were written and immortalized in ink—making our hotel the perfect place 'Where stories are yet to be written.' Our vibrant restaurant, PRESSROOM, is the heart of the hotel, offering delicious dishes and unique cocktails crafted by our talented chefs and bartenders, serving both guests and locals alike.

Tick the Box!

We're looking for a motivated, service-oriented individual who:

• Speaks fluent English (other languages are a bonus!).

• Loves helping others and organizing.

• Is currently studying hospitality or tourism.

• Is available from June/July or August/September 2026 for at least 5 months

• Is available to work 38 hours per week (including weekends)

What Do You Get from Us?

Let's talk about the exciting benefits you'll enjoy as an intern! As part of our team, you'll receive a range of perks, including:

• A trainee allowance of €750/month for 38 hours a week.

• Cross-training across different hotel departments.

• Staff meals to fuel your days.

• International career opportunities within the Accor Group.

• Regular drinks and staff parties to bond with your colleagues.

• And, most importantly, you'll become part of an INKredible team that feels like family.

Salarisomschrijving

In overeenstemming

Dienstverband:

Vaardigheden

• Je beheerst Engels

Opleiding

Middelbare school