Internship Guest Experience Host - NH Conference Centre Leeuwenhorst

StudentJob; Noordwijkerhout; On-site; EUR 7,254 - 8,928; Full time

Benefits offered by this job

€750 gross monthly compensation

Refer-a-friend bonus (€500)

Free training at Minor Hotels University

30% discount in F&B outlets

Friends & Family discount up to 25%

Team building events and parties

Growth opportunities worldwide

Job summary

Join NH Hotels & Resorts as a Guest Experience Host Intern in Noordwijkerhout. You'll be part of daily hotel operations, ensuring guest satisfaction, addressing feedback, and improving service quality.

This internship, starting in June for a minimum of four months, values creativity and charisma, requiring fluency in Dutch and English. Enjoy benefits like a monthly salary of €750, employee rates, and team events.

Qualifications

• Available to start from June for a minimum duration of four months.
• Ability to engage easily with guests and resolve complaints.
• Attention to detail and a creative approach to guest experiences.

Responsibilities

• Ensure smooth daily operations while taking care of guest needs.
• Oversee overall guest experience and handle feedback.
• Support the execution of major events and collaboration with organizers.

Skills

Proficient in Dutch

Proficient in English

Charisma and creativity

Problem-solving

Education

HBO

Job description

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.

You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch, meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service.

Your Benefits at NH Hotels

• A compensation of € 750 gross per month for all your hard work.
• Refer-a-friend bonus (€ 500).
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Role at a Glance

The Guest Experience Host Internship is one of the most varied positions in the hotel. You are closely involved in daily operations, ensuring everything runs smoothly while taking care of our guests' needs and connecting them with the right people. You oversee the overall guest experience, handle feedback and challenges with confidence, and continuously look for ways to improve service quality. You also support the successful execution of major events, working closely with guests, trainers, and conference organizers.

What Makes You a Great Fit

• You are available to start from June for a minimum duration of four months.
• You have charisma, guests approach you easily and vice versa.
• You are creative and have an eye for detail.
• You are proficient in Dutch and English.
• Going the extra mile makes you happy.
• You are confident; there is no complaint that you cannot resolve.
• Helping guests is second nature and you know all the ins and outs of the city.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Salarisomschrijving

In overeenstemming

Vaardigheden

• Je beheerst Engels

Opleiding

HBO