Internship Duty Management - NH Conference Centre Leeuwenhorst

NH Hotel Group; Noordwijkerhout; On-site; EUR 7,000 - 10,000; Part time

Benefits offered by this job

Monthly stipend

Refer-a-friend bonus

Training

Employee discounts

Team events

Career growth

Job summary

NH Hotels & Resorts invites you to join NH Conference Centre Leeuwenhorst in Noordwijkerhout as an Internship Duty Management. You will rotate through all hotel departments to learn the business and, after training, independently fulfil the role of Manager on Duty, being the first contact for guests.

You will be mentored by the management team, develop knowledge of hotel operations, and prepare for a career as a Young Professional in hospitality, with benefits including monthly stipend and staff

Qualifications

• Willingness to learn all hotel departments.
• Ability to act as Manager on Duty when required.
• Strong communication and guest service skills.

Responsibilities

• Support guests with questions, comments and complaints.
• Assist departments as needed.
• Grow within hospitality career.

Skills

Team leadership

Customer service

Dutch language

English language

Flexibility

Job description

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for exceptional service and facilities.

At NH Hotels & Resorts, you will have the opportunity to provide guests with reliable experiences that combine value, location and your own human touch. You can join in the quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, combined with friendly service.

Internship Duty Management - NH Conference Centre Leeuwenhorst

Your Benefits at NH Hotels

• A compensation of €750 gross per month for all your hard work.
• Refer-a-friend bonus (€500).
• Free online and offline training organized by Minor Hotels University Northern Europe.
• Employee rates starting from €36 in all hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%.
• Various discounts in webshops.
• Team building events, trips and holiday parties.
• The opportunity to grow within the company worldwide.

Your Role at a Glance

During this internship you will become familiar with all facets of the hotel industry. First, you will work at all departments to be trained. After that, you will independently fulfil the role of Manager on Duty. You are part of the Management Team, and you are the first contact for guests. You assist guests with questions, comments and complaints and, if necessary, you assist at other departments whenever it is needed most. You know the hotel, your colleagues and the guests like no other. As a result, your knowledge and skills in the field of Hotel Management are developed quickly and you will be fully prepared for your career as a Young Professional in the hospitality industry.

What Makes You a Great Fit

• You are an enthusiastic person.
• You are flexible but also stand firm whenever it is needed.
• You are service-oriented.
• You have an excellent command of the Dutch and English language, both verbally and in writing.
• You can work independently, but you also enjoy working in a team.
• You act decisively, and you think in solutions instead of problems.