Internship Guest Experience Host - NH Conference Centre Leeuwenhorst

Hesperia group; Noordwijkerhout; On-site; EUR 8,000 - 9,000; Part time

Benefits offered by this job

Online training

Employee rates across NH hotels

Friends & Family discounts

Team building events

Career growth opportunities

Job summary

NH Hotels & Resorts in Noordwijkerhout, NL is offering an Internship Guest Experience Host position in the Guest Relations department. You will be closely involved in daily hotel operations, ensuring guest needs are met, and assisting with major events in coordination with trainers and conference organizers.

The role requires Dutch and English proficiency, charisma, creativity, and a passion for exceptional guest service.

Qualifications

• Proficient in Dutch and English.
• Strong customer service mindset.
• Charisma and approachable by guests.
• Attention to detail and creativity.

Responsibilities

• Oversee the guest experience and help guests with their needs.
• Coordinate with trainers and organizers to support events.
• Respond to feedback and resolve guests' issues confidently.
• Connect guests to the right people or departments as needed.

Skills

Dutch fluency

English fluency

Customer service

Interpersonal skills

Job description

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Internship Guest Experience Host - NH Conference Centre Leeuwenhorst

Date: Aug 8, 2026

Location:
Noordwijkerhout, NL The Netherlands

Department: Guest Relations

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities.A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch.You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service.Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

Your Benefits at NH Hotels

• A compensation of € 750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Role at a Glance

TheGuest Experience Host Internshipis one of the most varied positions in the hotel. You are closely involved in daily operations, ensuring everything runs smoothly while taking care of our guests’ needs and connecting them with the right people. You oversee the overall guest experience, handle feedback and challenges with confidence, and continuously look for ways to improve service quality. You also support the successful execution of major events, working closely with guests, trainers, and conference organizers.

What Makes You a Great Fit

• You are available to start from June for a minimum duration of four months.
• You have charisma, guests approach you easily and vice versa.
• You are creative and have an eye for detail.
• You are proficient in Dutch and English.
• Going the extra mile makes you happy.
• You are confident; there is no complaint that you cannot resolve.
• Helping guests is you second nature and you know all the ins and outs of the city.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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