Internship Front Office - NH Collection Amsterdam Flower Market

NH Hotels Company; Amsterdam; Híbrido; EUR 7100 - 9600; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Internship allowance

Minor Hotels University training

Staff rates from €36/night

F&B discount 30%

Friends & Family discount 40%

Team events

International career opportunities

Resumo da oferta

NH Collection (Minor Hotels) in Amsterdam is offering a Front Office Intern position. You will support guest services, learn check-in/out procedures, and gain insights into reservations and guest relations within an international, hotel-focused environment.

Benefits include a €750 gross monthly internship allowance, access to Minor Hotels University Northern Europe training, staff rates from €36 per night, and discounts across F&B and retail. Join to grow in a global hospitality brand.

Qualificações

• Actively enrolled in an educational institution.
• Genuine passion for hospitality and guest experiences.
• Positive, approachable, and enjoys teamwork.
• Confident connecting with international guests.
• English communication skills; additional languages are a plus.
• Flexible, detail-oriented, eager to learn and grow.

Responsabilidades

• Welcome guests with warmth and professionalism.
• Assist with check-in/check-out after training period.
• Handle reservations and front office tasks.
• Provide tailored recommendations and local insights to travelers.
• Develop upselling, problem-solving, and service recovery skills.
• Collaborate with other departments to ensure a seamless guest experience.
• Contribute to an atmosphere where every guest feels genuinely cared for.

Conhecimentos

Hospitality mindset

Guest service

Team player

English fluency

Flexible learner

Formação académica

Actively enrolled in educational institution

Descrição da oferta de emprego

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Location: Amsterdam, NL The Netherlands

Department: Front Office

Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.

As a Front Office Intern, you will be at the heart of the guest experience, creating genuine connections and helping every guest feel welcome, valued, and cared for throughout their stay.

Beyond the ordinary: Your Benefits at NH Collection

• A monthly internship allowance of €750 gross
• Free online & offline training through Minor Hotels University Northern Europe.
• Employee rates starting from€36 per night at Minor Hotels worldwide, 30% discount in our F&B outlets, and Friends & Family discount up to 40%. Various discounts in (web)shops.
• Team events, social activities, and celebrations throughout the year.
• International career opportunities within Minor Hotels across the globe.

Your Day-to-Day at NH Collection

From the first warm welcome to the final farewell, you will help make every stay feel personal while developing your skills in a dynamic, international environment. During your internship, you will:

• Welcome guests with warmth and professionalism.
• Perform check-in and check-out procedures independently after your training period.
• Handle reservations, guest requests, and administrative Front Office tasks.
• Provide tailored recommendations and local insights to international travellers.
• Develop skills in upselling, problem-solving, and service recovery.
• Work closely with colleagues across departments to ensure a seamless guest experience.
• Contribute to an atmosphere where every guest feels genuinely cared for.

Excellence begins with you – Your qualities

You are actively enrolled in an educational institution throughout the internship period.

You have a genuine passion for hospitality and creating memorable guest experiences.

You are positive, approachable, and enjoy working as part of a team.

You feel confident connecting with international guests from diverse backgrounds.

You have excellent spoken and written English communication skills; additional languages are an advantage.

You are flexible, attentive to detail, and eager to learn and grow.

You are committed to making every guest feel welcome, valued, and genuinely cared for.

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

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