Internship Front Office - NH Collection Amsterdam Flower Market

NH Hotel Group; Amsterdam; Presencial; EUR 7500 - 9200; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Internship allowance

Training program

Employee rates

F&B discounts

Team events

International opportunities

Resumo da oferta

NH Collection Amsterdam Flower Market offers a Front Office Intern role in a dynamic, international setting where you’ll meet guests with warmth and professionalism. You’ll gain experience in check-in/out, reservations, and guest services during your internship.

Live the Minor Hotels culture with global exposure, training opportunities, and perks like staff discounts and events while developing your hospitality skills and guest-centric mindset.

Qualificações

• You are actively enrolled in an educational institution for the duration of the internship.
• You have a genuine passion for hospitality and guest experiences.
• You are positive, approachable, and enjoy teamwork.
• You are comfortable connecting with international guests and have good English communication.

Responsabilidades

• Welcome guests with warmth and professionalism.
• Perform check-in/check-out after training period.
• Handle reservations, guest requests, and Front Office tasks.
• Provide tailored recommendations and local insights to travellers.
• Develop upselling, problem-solving, and service recovery skills.
• Collaborate with colleagues across departments to ensure a seamless guest experience.
• Help create an atmosphere where every guest feels cared for.

Descrição da oferta de emprego

Join the NH Collection team and work in captivating hotels and resorts in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will provide guests with outstanding service and personalised attention in elegant spaces and rooms.

As a Front Office Intern, you will be at the heart of the guest experience, creating genuine connections and helping every guest feel welcome, valued, and cared for throughout their stay.

• Internship Front Office - NH Collection Amsterdam Flower Market
• Amsterdam, NL The Netherlands

Beyond the ordinary: Your Benefits at NH Collection

• A monthly internship allowance of €750 gross
• Free online & offline training through Minor Hotels University Northern Europe.
• Employee rates starting from €36 per night at Minor Hotels worldwide, 30% discount in our F&B outlets, and Friends & Family discount up to 40%. Various discounts in (web)shops.
• Team events, social activities, and celebrations throughout the year.
• International career opportunities within Minor Hotels across the globe.

Your Day-to-Day at NH Collection

From the first warm welcome to the final farewell, you will help make every stay feel personal while developing your skills in a dynamic, international environment. During your internship, you will:

• Welcome guests with warmth and professionalism.
• Perform check-in and check-out procedures independently after your training period.
• Handle reservations, guest requests, and administrative Front Office tasks.
• Provide tailored recommendations and local insights to international travellers.
• Develop skills in upselling, problem-solving, and service recovery.
• Work closely with colleagues across departments to ensure a seamless guest experience.
• Contribute to an atmosphere where every guest feels genuinely cared for.

Excellence begins with you – Your qualities

• You are actively enrolled in an educational institution throughout the internship period.
• You have a genuine passion for hospitality and creating memorable guest experiences.
• You are positive, approachable, and enjoy working as part of a team.
• You feel confident connecting with international guests from diverse backgrounds.
• You have excellent spoken and written English communication skills; additional languages are an advantage.
• You are flexible, attentive to detail, and eager to learn and grow.
• You are committed to making every guest feel welcome, valued, and genuinely cared for.