Internship Front Office - NH Collection Amsterdam Flower Market

Minor Hotels Europe & Americas; Amsterdam; Sur place; EUR 7 100 - 9 600; Temps partiel

Avantages offerts par ce poste

Internship allowance €750

Training access

Employee rates from €36

30% discount F&B

Friends & Family 40% discount

Team events

International career opportunities

Résumé du poste

NH Collection is seeking a Front Office Intern to join its team in The Netherlands. You will be at the heart of the guest experience, delivering warm welcomes and professional service while developing skills in a dynamic, international environment.

During the internship, you will perform check-in and check-out after training, handle reservations and guest requests, and enjoy benefits such as an internship allowance and staff discounts.

Qualifications

• Enrolled in an educational institution during internship.
• Passion for hospitality and memorable guest experiences.
• Positive, approachable, team player.
• Confident with English; additional languages are a plus.
• Flexible, detail-oriented, eager to learn.
• Committed to making every guest feel welcome.

Responsabilités

• Welcome guests with warmth and professionalism.
• Perform check-in and check-out procedures independently after your training period.
• Handle reservations, guest requests, and administrative Front Office tasks.
• Provide tailored recommendations and local insights to international travellers.
• Develop skills in upselling, problem-solving, and service recovery.
• Work closely with colleagues across departments to ensure a seamless guest experience.
• Contribute to an atmosphere where every guest feels genuinely cared for.

Description du poste

Requisition ID7818-Posted10/06/2026-Front Office-The Netherlands

Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China.You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments.Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention.You will be part of a brand that places extraordinary feelings at the heart of everything it does.

As a Front Office Intern, you will be at the heart of the guest experience, creating genuine connections and helping every guest feel welcome, valued, and cared for throughout their stay.

Beyond the ordinary: Your Benefits at NH Collection

• A monthly internship allowance of €750 gross
• Free online & offline training through Minor Hotels University Northern Europe.
• Employee rates starting from€36 per night at Minor Hotels worldwide, 30% discount in our F&B outlets, and Friends & Family discount up to 40%. Various discounts in (web)shops.
• Team events, social activities, and celebrations throughout the year.
• International career opportunities within Minor Hotels across the globe.

Your Day-to-Day at NH Collection

From the first warm welcome to the final farewell, you will help make every stay feel personal while developing your skills in a dynamic, international environment. During your internship, you will:

• Welcome guests with warmth and professionalism.
• Perform check-in and check-out procedures independently after your training period.
• Handle reservations, guest requests, and administrative Front Office tasks.
• Provide tailored recommendations and local insights to international travellers.
• Develop skills in upselling, problem-solving, and service recovery.
• Work closely with colleagues across departments to ensure a seamless guest experience.
• Contribute to an atmosphere where every guest feels genuinely cared for.

Excellence begins with you – Your qualities

You are actively enrolled in an educational institution throughout the internship period.

You have a genuine passion for hospitality and creating memorable guest experiences.

You are positive, approachable, and enjoy working as part of a team.

You feel confident connecting with international guests from diverse backgrounds.

You have excellent spoken and written English communication skills; additional languages are an advantage.

You are flexible, attentive to detail, and eager to learn and grow.

You are committed to making every guest feel welcome, valued, and genuinely cared for.

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.