Internship Front Office - NH City Centre Amsterdam

Hesperia group; Amsterdam; On-site; EUR 7,600 - 9,100; Part time

Benefits offered by this job

€750 gross per month

Free training

Employee discounts

Job summary

NH Hotels & Resorts is offering a Front Office Internship at NH City Centre Amsterdam. After training, you will check guests in and out, and perform administrative tasks to run the Front Office smoothly.

You will engage with international guests, learn upselling, and provide excellent service. Dutch and English fluency required; internship pays 750€ gross per month plus training and employee discounts.

Qualifications

• Approachable and customer-focused.
• Enjoys working with international guests.
• Accurate and flexible in a fast-paced environment.
• Excellent command of Dutch and English.
• Strives for high-quality service.

Responsibilities

• Assist with check-in/check-out at the Front Office after training.
• Handle guest inquiries and provide information to enhance stays.
• Learn upselling techniques and handle guest requests and complaints.
• Contribute to a positive team atmosphere and guest welcome.

Skills

Guest interaction

International guests

Attention to detail

Dutch language

English language

Education

Enrollment in an internship program

Tools

Front desk software

Job description

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Internship Front Office - NH City Centre Amsterdam

Date: Sep 13, 2026

Location: Amsterdam, NL The Netherlands

Department: Front Office

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China.
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

Your Benefits at NH Hotels

A compensation of € 750 gross per month for all your hard work.

Free online & offline training organized by our own University.

Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.

Team building events, trips and holiday parties.

The opportunity to grow within our company worldwide.

Your Role at a Glance

As a Front Office Intern, you are one of the most important representatives of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile.

What Makes You a Great Fit

• You are an approachable person;
• You get energy from working with (international) guests;
• You are accurate andflexible;
• You have a perfect command of the Dutch and English language;
• You always strive for perfect service.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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