Internship Duty Management - NH Collection Amsterdam Barbizon Palace

Hesperia group; Amsterdam; On-site; EUR 7,800 - 8,900; Part time

Benefits offered by this job

Minor Hotels University training

Employee discounts

Team events

Growth opportunities

Job summary

NH Collection Amsterdam Barbizon Palace in Amsterdam is offering an Internship in Duty Management. You will work across hotel departments and gradually assume the Manager on Duty role, guiding guests with questions, comments and complaints.

During the internship you will gain hands-on training in hospitality operations, develop service standards and language skills in Dutch and English, and join a collaborative management team committed to excellence.

Qualifications

• Training across all hotel departments.
• Internship role includes Manager on Duty responsibilities.
• Guest questions, comments and complaints handling.
• Strong Dutch and English language skills required.

Responsibilities

• Work in multiple hotel departments to learn operations.
• Independently fulfill the Manager on Duty responsibilities when required.
• Assist guests with questions, comments and complaints.
• Collaborate with management to ensure guest satisfaction.

Skills

Enthusiastic

Flexible

Service-oriented

Dutch & English proficiency

Team player

Decisive / solution-oriented

Education

Pursuing hospitality management degree

Job description

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Internship Duty Management - NH Collection Amsterdam Barbizon Palace

Date: Aug 26, 2026

Location: Amsterdam, NL The Netherlands

Department: Management

Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.

Beyond the ordinary: Your Benefits at NH Collection

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Day-to-Day at NH Collection

During this internship you will become familiar with all facets of the hotel industry. First, you will work at all the departments to be trained. After that, you independently fulfil the role of Manager on Duty. You are part of the Management Team, and you are the first contact for guests. You assist guests with questions, comments and complaints and, if necessary, you assist at other departments whenever it is needed most. You know the hotel, your colleagues and the guests like no other. As a result, your knowledge and skills in the field of Hotel Management are developed quickly and you will be fully prepared for your career as a Young Professional in the hospitality industry.

Excellence begins with you – Your qualities

• You are an enthusiastic person;
• You are flexible but you also stand firm whenever it is needed;
• You are service-oriented;
• You have an excellent command of the Dutch and English language, both verbally and in writing;
• You can work independently, but you also enjoy working in a team;
• You act decisively, and you think in solutions instead of problems.

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

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