Internship Guest Relations - NH Collection Amsterdam Barbizon Palace

Minor Hotels; Amsterdam; Sur place; EUR 7 100 - 9 600; Temps partiel

Avantages offerts par ce poste

€750 gross monthly

Free training (Minor Hotels University

Employee rates from €36

30% discount in F&B outlets

Team building events

Growth within company worldwide

Résumé du poste

NH Collection Amsterdam Barbizon Palace is offering an internship in Guest Relations. You will be the point of contact for guests, including VIPs, coordinating with events and other departments to create memorable experiences.

Join a brand that focuses on hospitality excellence, with opportunities to learn, tour the city, resolve guest issues, and grow within Minor Hotels across Europe, the Americas, and beyond.

Qualifications

• Hospitality-focused mindset and customer-service orientation.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsabilités

• Be the point of contact for guests, including VIPs, and coordinate with events teams.
• Generate creative ideas and motivate colleagues to contribute.
• Ensure work areas are neat and organized and assist in tours for potential guests.
• Assist in resolving guest complaints promptly and professionally.
• Share knowledge about the hotel and city with guests.

Connaissances

Charisma

Creativity

Eye for detail

Go the extra mile

City knowledge

Description du poste

Select how often (in days) to receive an alert:

Internship Guest Relations - NH Collection Amsterdam Barbizon Palace

Date: Aug 26, 2026

Location:

Amsterdam, NL The Netherlands

Department: Guest Relations

Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China.You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments.Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention.You will be part of a brand that places extraordinary feelings at the heart of everything it does.

Beyond the ordinary: Your Benefits at NH Collection

• A compensation of €750 gross per month for all your hard work.
• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• Employee rates startingfrom € 36in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.

Your Day-to-Day at NH Collection

This is the most all-round internship out there, you are everywhere, and you know everyone, both guests and colleagues. You are the point of contact for our guests, in particular our VIP guests, and for contact persons from events as well. You are the vital link between the different departments, and you are always looking for special ways to surprise our guests.

You come up with new and creative ideas and you inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved and that all areas are neat and tidy. Furthermore, you give tours of the hotels for potential new guests, resolve complaints and you share your knowledge about the hotel and city.

Excellence begins with you – Your qualities

• You have charisma, guests approach you easily and vice versa.
• You are creative and have an eye for detail.
• Going the extra mile makes you happy.
• You are confident; there is no complaint that you cannot resolve.
• Helping guests is you second nature and you know all the ins and outs of the city.

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

Stay tuned for Europe & Americas latest updates on social channels.