Inside Sales & Sales Support

PSA BDP; Rotterdam; On-site; EUR 36,000 - 54,000; Full time

Job summary

PSA BDP in Rotterdam is seeking a proactive Sales Support professional to join our office-based team. You will back the sales group, connect with suppliers, help craft offers, and contribute to expanding our customer portfolio.

The role requires at least two years in sales support or telemarketing in freight forwarding, fluency in English and Dutch, and strong MS Office and Salesforce skills. You will coordinate campaigns, prepare quotes, and generate reports to drive winning proposals.

Qualifications

• Minimum of 2 years business experience in sales support or telemarketing in a freight forwarding company.
• Fluent English and Dutch - written and verbal communication.
• Computer Skills: Outstanding Microsoft Office Package (Excel, Word, PowerPoint, etc.).

Responsibilities

• Assist in maintaining commercial relationship between the BDS team and the client.
• Ensure Salesforce is up to date.
• Manage and maintain sales-specific campaigns and projects.
• Aim to create new customer portfolio by identifying new leads via cold calling, using lead generation tools, and research and analysis.
• Organize customer visits for the sales team as needed.
• Communicate with department heads regarding customer's needs.
• Conduct good relations with customers and BDP employees.
• Assist with quoting and preparing client proposals for the PSA BDP BDS team by engaging with origin and destination offices, as well as with procurement and tender management.
• Prepare sales and marketing-related reports upon request for PSA BDP BDS team.
• Assist with completion of RFI and RFQ as needed.
• Work with BDS and Operations to develop Standard Operating Procedures as needed.
• Maintain designated target lists for BDS team.
• Other duties as required

Skills

Sales support

Telemarketing

Bilingual English/Dutch

Tools

Salesforce

Microsoft Office

Job description

Job Description

About PSA BDP:

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Scope

This person is located in the office and supports the sales team to connect with suppliers, gets the best prices and submit offers to customers

Responsibilities

• Assist in maintaining commercial relationship between the BDS team and the client
• Ensure Salesforce is up to date
• Manage and maintain sales-specific campaigns and projects
• Aim to create new customer portfolio by identifying new leads via cold calling, using lead generation tools, and research and analysis
• Organize customer visits for the sales team as needed
• Communicate with department heads regarding customer's needs
• Conduct good relations with customers and BDP employees
• Assist with quoting and preparing client proposals for the PSA BDP BDS team by engaging with origin and destination offices, as well as with procurement and tender management
• Prepare sales and marketing-related reports upon request for PSA BDP BDS team
• Assist with completion of RFI and RFQ as needed
• Work with BDS and Operations to develop Standard Operating Procedures as needed
• Maintain designated target lists for BDS team
• Other duties as required

Job Requirements

Qualifications / Experience:

• Minimum of 2 years business experience in sales support or telemarketing in a freight forwarding company
• Fluent English and Dutch - written and verbal communication, other languages are an advantage.
• Computer Skills: Outstanding Microsoft Office Package (Excel, Word, PowerPoint, etc.)