Business Development Manager

SMS Global Group; Hoofddorp; Remote; EUR 28,000 - 39,000; Full time

Job summary

SMS Global Group in Hoofddorp, Netherlands is seeking a proactive sales professional to drive new business and nurture existing accounts. The role involves leveraging the company portfolio, collaborating with agents, and maintaining strong customer relationships to ensure retention and growth.

The ideal candidate has 1 year of sales or business development experience, strong communication in Dutch and English, and solid MS Office skills.

Qualifications

• 1 year of sales or business development experience.
• Proficient in MS Office.
• Excellent multitasking abilities.
• Excellent verbal and written communication in Dutch and English.

Responsibilities

• Identify new business opportunities by leveraging product and service portfolio.
• Collaborate with agents and stakeholders to achieve high-quality sales and service.
• Maintain active relationships with existing customers with Customer Service for high retention.
• Create and realize sales opportunities by analyzing market data and competitors.

Skills

Sales experience

Multitasking

Communication skills

Presentation skills

Team player

Under pressure

Customer service

Dutch-English bilingual

Tools

MS Office

Job description

For this position, your responsibilities would be, but not be limited to, the following,

What are you going to do?

• Identify new business opportunities by leveraging the full potential of the product and services portfolio.
• Collaborate with agents and relevant stakeholders to achieve high quality sales and service.
• Manage and maintain active relationships with existing customers in collaboration with the Customer Service department to help ensure high customer retention.
• Create and realize sales opportunities by analyzing (market) data, website content and competitors.
• Acquire leads and develop the leads.
• Plan warm/cold company visits. Cold calling activities and log all calls with follow-up plan.
• Market promotion activities planning and attending.
• Administrate all relevant contact moments with companies to keep track of funnel progress.
• Make sure all relevant business details of the companies are administrated.
• Keep in good contact with all SMS departments to ensure excellent communication with customers.
• Achieve set KPI targets and goals.
• Other assignments by the management.

What are we looking for?

• Minimum of 1 year of experience in sales, business development or similar role. Experience in the logistics industry will be a plus.
• Proficiency in MS Office.
• Excellent multitasking skills.
• Excellent verbal and written communication skills in both Dutch and English.
• Ability to present and explain ideas to a variety of audiences.
• Ability to work under pressure.
• Strong customer service skills
• Ability to sell value and create credibility.
• Ability to maintain a high level of professionalism and confidentiality.
• Enthusiastic to build good relationships with customers, agents and team members.
• Ability to work well in a team environment.

What can we offer you?

• Competitive salary, bonus package and pension scheme.
• A friendly, international collaborative work environment.
• A chance to be part of a fast-growing organization.
• Opportunities for professional development & ongoing learning