Inside Sales Officer, Short Sea Line Growth

CMA CGM; Rhoon; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Solid pension with CMA CGM

Annual performance bonus

Collective health insurance

Lyra Employee Assistance Program

Volunteer initiatives

Learning resources and courses

Birthday bonus

Job summary

CMA CGM Holland is seeking an Inside Sales Officer for its Short Sea Line Sales team in the Commercial department in Rhoon, Netherlands. The role focuses on developing and managing a customer portfolio through proactive telesales, CRM-driven engagement, and cross-selling opportunities across trade lanes.

Key tasks include defining targets with Trade Management, handling quotations, and coordinating with internal stakeholders to deliver customer-focused results.

Qualifications

• Fluency in English is required; Dutch is strongly preferred; knowledge of French is an asset.
• Knowledge of MS Office software, CRM software and CMA-CGM systems.
• Driver’s license is required.
• Good communication skills (oral & written).
• Customer focused and result driven.
• Decision quality and problem solving skills.
• Strong negotiation skills, able to close sales.

Responsibilities

• Account Management: manage and grow a portfolio of customer accounts across export, import, and cross-trade activities.
• Conduct proactive sales activities via phone and digital channels to promote services and increase revenue.
• Define customer sales targets with Trade Management and identify market opportunities.
• Prepare quotations, mini-bids and tenders; monitor pipeline in CRM.
• Coordinate with internal stakeholders to ensure engagement and customer-focused execution.
• CGM-CGM+ (VAS) Selling: promote Group products and non-maritime services with pricing policy.
• Finance: ensure invoice accuracy and manage credit terms.
• Performance Monitoring & Reporting: update commercial data and report results to Sales Management.

Skills

Fluency in English

Dutch language preference

CRM systems knowledge

Driver’s license

Strong communication skills

Negotiation skills

Tools

CRM software

MS Office

Job description

CMA CGM Holland is seeking an Inside Sales Officer for its Short Sea Line Sales team in the Commercial department in Rhoon, Netherlands. The role focuses on developing and managing a customer portfolio through proactive telesales, CRM-driven engagement, and cross-selling opportunities across trade lanes.

Key tasks include defining targets with Trade Management, handling quotations, and coordinating with internal stakeholders to deliver customer-focused results.