Inflight Operations Delivery Specialist (Hybrid)

TUI; Rijswijk; Hybrid; EUR 42,000 - 68,000; Full time

Benefits offered by this job

Discretionary bonus schemes

Travel benefits

Health & wellbeing support

Learning Hub access

Job summary

TUI Group is seeking an Inflight Operations Delivery Specialist to optimise operations across the Netherlands, Belgium, and beyond. You will work hands-on with third-party services to maintain quality, safety and efficiency in inflight operations.

The role requires 24/7 on-call readiness on a rotating cycle, a driving licence, and fluency in English and Dutch, with French considered an asset. A 12-month fixed-term contract with hybrid work is offered.

Qualifications

• Bachelor's degree required in aviation, international business communication or logistics.
• Fluent English and Dutch; French is a plus.
• Experience in supply chain coordination, aviation operations, or catering/product management.

Responsibilities

• Coordinate with third-party service providers to ensure quality, safety, and operational excellence.
• Monitor SLAs, visit aircraft and suppliers, and address corrective actions with colleagues.
• Support day-to-day inflight operations, including handling last-minute requests and ad-hoc flights.
• Travel as needed to test onboard catering processes and visit other TUI locations.

Skills

Fluent English

Fluent Dutch

French helpful

Team player

Data-driven

Driving licence (Category B)

Education

Bachelor's degree in aviation, international business communication or logistics

Job description

TUI Group is seeking an Inflight Operations Delivery Specialist to optimise operations across the Netherlands, Belgium, and beyond. You will work hands-on with third-party services to maintain quality, safety and efficiency in inflight operations.

The role requires 24/7 on-call readiness on a rotating cycle, a driving licence, and fluency in English and Dutch, with French considered an asset. A 12-month fixed-term contract with hybrid work is offered.