Hybrid Implementation Consultant (Dutch/English)

SPS Commerce, Inc.; Breukelen; Hybrid; EUR 42,000 - 54,000; Full time

Job summary

SPS Commerce, a leading provider of cloud-based supply chain management solutions, seeks a Consultant I for our Breukelen, Netherlands office. You will join a team implementing solutions for customers, researching and solving issues during change events, with occasional escalation management.

This role requires a Bachelor's degree, Dutch and English fluency, and strong stakeholder skills. The team works in-office two days per week in a hybrid environment, offering growth, collaboration, and

Qualifications

• Bachelor's Degree required.
• 1-2 years of relevant experience in client facing roles.
• Fluency in both Dutch and English.
• Strong stakeholder management and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to gather requirements and understand customer business needs.
• Excellent communication skills, including explaining complex topics in a clear and customer-friendly way.
• Strong analytical and root cause problem-solving capabilities.
• Ability to work with data, identify discrepancies, and troubleshoot issues effectively.
• Ownership mindset with accountability for customer outcomes.
• Ability to proactively manage risks, dependencies, and project timelines.
• Curiosity, learning agility, and adaptability in a fast-paced environment.
• Ability to navigate ambiguity and independently drive issues to resolution.

Responsibilities

• Install, upgrade, test, and configure systems as part of completing the implementation project.
• Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
• Provide proactive project updates, setting realistic expectations, and maintaining transparency throughout every project phase.
• Serve as a customer advocate internally, ensuring team deliverables align directly with the client’s strategic business goals.
• Navigate defined project environments where requirements or trading partner specifications may be incomplete.
• Build strong, long-term relationships by understanding each trading partner's operational context and business priorities.
• Perform post-sale initial technical implementation of technology products
• Work under moderate supervision with some latitude for independent judgment
• Track progress of Implementation projects. Ensure deadlines are met and scheduling issues resolved

Skills

Stakeholder management

Relationship-building

Communication skills

Requirements gathering

Analytical thinking

Root cause analysis

Problem solving

Adaptability

Education

Bachelor's Degree

Job description

SPS Commerce, a leading provider of cloud-based supply chain management solutions, seeks a Consultant I for our Breukelen, Netherlands office. You will join a team implementing solutions for customers, researching and solving issues during change events, with occasional escalation management.

This role requires a Bachelor's degree, Dutch and English fluency, and strong stakeholder skills. The team works in-office two days per week in a hybrid environment, offering growth, collaboration, and