Hostel Experience Lead – Welcome, Connect, Inspire

Clink Hostels; Amsterdam; Vor Ort; EUR 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Free accommodation

Discounted accommodation for friends &

50% off food & beverages

€400 backpacker experience anniversary

Up to 20 hours of volunteering peryear

Employee Referral Scheme

Employee Assistance Program

Social events

Zusammenfassung

Clink Hostels in Amsterdam is seeking an all-rounder to welcome guests and shape a vibrant, social atmosphere. You’ll help across the hostel, from check-in to bar and breakfast, creating memorable stays and connections among travelers.

Ideal candidates are sociable, quick to learn, and passionate about travel. No strict prior hospitality experience required, but a love for the city and people helps you thrive in this lively environment.

Qualifikationen

• Experience in hospitality, tourism, or events is helpful but not required.
• Strong interpersonal and problem-solving skills.
• Willingness to learn and adapt in a fast-paced hostel environment.

Aufgaben

• Greet and serve travelers with a warm, friendly, authentic attitude.
• Work across hostel areas (bar, reception, café, breakfast).
• Assist guests checking in and offer upgrades like breakfast or late checkout.
• Create a relaxed, social atmosphere to encourage guest connections.
• Upsell in a natural, helpful way (late checkouts, drinks, events).
• Handle complaints with empathy and ensure guests feel heard.
• Collaborate with team to ensure a seamless guest experience.
• Learn new skills (coffee, drinks, problem solving) as needed.
• Support events and share local tips and recommendations.

Kenntnisse

Hospitality experience

Customer service

Communication skills

Team player

Jobbeschreibung

Clink Hostels in Amsterdam is seeking an all-rounder to welcome guests and shape a vibrant, social atmosphere. You’ll help across the hostel, from check-in to bar and breakfast, creating memorable stays and connections among travelers.

Ideal candidates are sociable, quick to learn, and passionate about travel. No strict prior hospitality experience required, but a love for the city and people helps you thrive in this lively environment.