Hospitality Service Desk Coordinator Rotterdam & The Hague

Corporate Housing Factory; Amsterdam; On-site; EUR 27,900 - 30,132; Full time

Benefits offered by this job

Salary between €2500 and €2700

29 vacation days

Travel allowance

Pension plan

Headspace account for stress management

Job summary

A leading hospitality service provider is seeking a Service Desk Coordinator to ensure excellent service experiences for guests in Rotterdam and The Hague. Responsibilities include managing check-ins, ensuring apartment quality, and fostering guest relationships. The role requires relevant experience in hospitality and strong communication skills. This full-time position offers a competitive salary and generous vacation days.

Qualifications

• Proven work experience in the hospitality industry.
• Excellent written and oral communication skills in English (Dutch is a bonus).
• Ability to plan schedules based on guest appointments.

Responsibilities

• Ensure smooth check-ins and handle guest feedback.
• Check apartments and arrange minor touch-ups.
• Manage orders, malfunctions, and key management.

Skills

Customer-oriented service

Communication skills

Flexibility

Stress resistance

Education

MBO+ working and thinking level

Job description

A leading hospitality service provider is seeking a Service Desk Coordinator to ensure excellent service experiences for guests in Rotterdam and The Hague. Responsibilities include managing check-ins, ensuring apartment quality, and fostering guest relationships. The role requires relevant experience in hospitality and strong communication skills. This full-time position offers a competitive salary and generous vacation days.