Head of Technical Success: Enterprise Solutions Lead

Creative Force; Netherlands; Remote; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Forbes award recognition

Flat structure

Work-life balance

Career growth opportunities

Vibrant culture

Company trips and events

Job summary

Creative Force, a fast-growing software company, seeks a Head of Technical Success to lead a critical function that bridges sales and long-term value delivery for complex enterprise customers. You will personally own escalations, guide strategic implementations, and build a scalable operating model across two continents.

You’ll coach a team of Technical Account Managers, ensure high-quality delivery, and maintain a strong customer focus while growing with the company in a dynamic, globally

Qualifications

• Player-Coach who actively supports the team on large enterprise implementations.
• Capable of creating clear ownership, decision-making and ways of working without slowing speed.
• Experience delivering complex enterprise projects with multi-stakeholder environments.

Responsibilities

• Lead the Technical Success team across two continents and own the operating model for scale.
• Directly support the most complex enterprise implementations and manage escalations.
• Coach and mentor Technical Account Managers to ensure consistent, high-quality delivery.

Skills

Player-Coach

Structure builder

Enterprise delivery

Decision making under ambiguity

Job description

Creative Force, a fast-growing software company, seeks a Head of Technical Success to lead a critical function that bridges sales and long-term value delivery for complex enterprise customers. You will personally own escalations, guide strategic implementations, and build a scalable operating model across two continents.

You’ll coach a team of Technical Account Managers, ensure high-quality delivery, and maintain a strong customer focus while growing with the company in a dynamic, globally