Head of SaaS Professional Services & Transformation

Camino Search; Amsterdam; On-site; EUR 117,000 - 143,000; Full time

Job summary

Camino Search is seeking a Head of Professional Services to transform the services function from reactive to proactive, improving customer experience, retention, and revenue consistency. The role is UK-facing with the position based in the Netherlands.

We are looking for a leader with a proven track record in software/SaaS environments, strong commercial acumen, and ability to drive cross-functional change. Private equity experience is a plus.

Qualifications

• Must have proven track record leading and transforming a professional services function.
• Background in software/SaaS industry.
• High commercial acumen and change management across multiple functions.
• PE-backed environment experience would be beneficial.

Responsibilities

• Lead the transformation of the professional services capability from reactive to proactive.
• Drive improvements in customer experience, retention, and revenue consistency.
• Collaborate across functions and with leadership to scale services.

Skills

Leadership

Transformation

Software / SaaS

Change management

Commercial acumen

Cross-functional

PE experience

Job description

Camino Search is seeking a Head of Professional Services to transform the services function from reactive to proactive, improving customer experience, retention, and revenue consistency. The role is UK-facing with the position based in the Netherlands.

We are looking for a leader with a proven track record in software/SaaS environments, strong commercial acumen, and ability to drive cross-functional change. Private equity experience is a plus.