Head of Professional Services - Netherlands - Software

Camino Search; Amsterdam; On-site; EUR 117,000 - 143,000; Full time

Job summary

Camino Search is seeking a Head of Professional Services to transform the services function from reactive to proactive, improving customer experience, retention, and revenue consistency. The role is UK-facing with the position based in the Netherlands.

We are looking for a leader with a proven track record in software/SaaS environments, strong commercial acumen, and ability to drive cross-functional change. Private equity experience is a plus.

Qualifications

• Must have proven track record leading and transforming a professional services function.
• Background in software/SaaS industry.
• High commercial acumen and change management across multiple functions.
• PE-backed environment experience would be beneficial.

Responsibilities

• Lead the transformation of the professional services capability from reactive to proactive.
• Drive improvements in customer experience, retention, and revenue consistency.
• Collaborate across functions and with leadership to scale services.

Skills

Leadership

Transformation

Software / SaaS

Change management

Commercial acumen

Cross-functional

PE experience

Job description

Camino Search is currently partnering with a leading software business backed by a mid-market private equity fund hiring for a Head of Professional Services in the UK.

This individual will lead the transformation of the professional services capability to shift from reactive to proactive improving customer experience, retention, and revenue consistency.

Paying c.€130,000 per annum, based in the Netherlands.

Required Experience:

• Proven track record leading AND transforming a professional services function.
• Background in software / SaaS industry.
• High commercial acumen and change management to work across multiple business functions.
• Any prior experience in private equity backed environments would be beneficial.