Head of Partner Hub UX & Conversion

Booking.com; Amsterdam; Hybrid; EUR 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Paid time off

Hybrid working up to 20 days abroad

Product discounts

Zusammenfassung

Booking.com is seeking a Lead UX for the Digital Partner Ecosystem to drive the end-to-end partner experience of Partner Hub. You will shape the UX direction, information architecture, and component library to deliver conversion-optimised journeys as the platform evolves to a headless model.

You will collaborate with editorial, content, engineering and vendor teams, balancing partner needs with technical feasibility while improving KPIs and partner satisfaction across journeys.

Qualifikationen

• Proven ability to translate partner needs into design decisions.
• Strong design thinking with business impact focus.
• Experience owning a component-based design system.
• Ability to design coherent navigation and taxonomies across channels.
• Understanding of platform business objectives and partner value.

Aufgaben

• Lead the UX workstream during headless migration, ensuring coherent experience across channels.
• Track and improve UX and conversion metrics and translate signals into priorities.
• Own and prioritise UX design and UX backlog for current and headless platform.
• Advocate partner perspective in platform architecture and CMS decisions.
• Coordinate with external design and engineering resources to meet quality and deadlines.

Kenntnisse

Customer Insights

Design Thinking

Design Systems

Information Architecture

Business Acumen

Team Collaboration

Project Management

Technical Literacy

Tools

Figma

Headless CMS

Jobbeschreibung

Booking.com is seeking a Lead UX for the Digital Partner Ecosystem to drive the end-to-end partner experience of Partner Hub. You will shape the UX direction, information architecture, and component library to deliver conversion-optimised journeys as the platform evolves to a headless model.

You will collaborate with editorial, content, engineering and vendor teams, balancing partner needs with technical feasibility while improving KPIs and partner satisfaction across journeys.