Guest Experience Supervisor – International Hotel

Corendon Hotels & Resorts; Amsterdam; On-site; EUR 30,000 - 31,000; Full time

Benefits offered by this job

Special discounted staff rates for 900

Personal coaching & training

Space for own initiative

Overnight stay for 2 with dinner

Massages for free

Spa and wellness discounts

Mondi restaurant discounts

PM social activities and events

Corendon tour operator discounts

Job summary

Corendon Hotels & Resorts in Badhoevedorp near Amsterdam is seeking a Front Office Supervisor to lead the Front Office Hosts and interns, ensuring warm welcome and smooth check-in/out for guests. The role involves handling inquiries, complaints, and administration while maintaining high hospitality standards.

As part of the Corendon and Marriott family since December 2023, you’ll gain opportunities for growth, training, and international exposure within our dynamic, international team.

Qualifications

• Extensive experience in front office operations.
• Strong hospitality mindset and guest service focus.
• Ability to lead and train front office hosts and interns.

Responsibilities

• Supervise Front Office Hosts and interns and ensure smooth check-in/out.
• Provide a warm welcome and handle guest questions and issues during stay.
• Contribute to daily operations, sales activities, and admin tasks.

Skills

Front office supervision

Hospitality experience

Guest services

Job description

Corendon Hotels & Resorts in Badhoevedorp near Amsterdam is seeking a Front Office Supervisor to lead the Front Office Hosts and interns, ensuring warm welcome and smooth check-in/out for guests. The role involves handling inquiries, complaints, and administration while maintaining high hospitality standards.

As part of the Corendon and Marriott family since December 2023, you’ll gain opportunities for growth, training, and international exposure within our dynamic, international team.