Front office Supervisor

Corendon Hotels & Resorts; Amsterdam; On-site; EUR 30,000 - 31,000; Full time

Benefits offered by this job

Special discounted staff rates for 900

Personal coaching & training

Space for own initiative

Overnight stay for 2 with dinner

Massages for free

Spa and wellness discounts

Mondi restaurant discounts

PM social activities and events

Corendon tour operator discounts

Job summary

Corendon Hotels & Resorts in Badhoevedorp near Amsterdam is seeking a Front Office Supervisor to lead the Front Office Hosts and interns, ensuring warm welcome and smooth check-in/out for guests. The role involves handling inquiries, complaints, and administration while maintaining high hospitality standards.

As part of the Corendon and Marriott family since December 2023, you’ll gain opportunities for growth, training, and international exposure within our dynamic, international team.

Qualifications

• Extensive experience in front office operations.
• Strong hospitality mindset and guest service focus.
• Ability to lead and train front office hosts and interns.

Responsibilities

• Supervise Front Office Hosts and interns and ensure smooth check-in/out.
• Provide a warm welcome and handle guest questions and issues during stay.
• Contribute to daily operations, sales activities, and admin tasks.

Skills

Front office supervision

Hospitality experience

Guest services

Job description

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of community come together. Here, you’re not just a colleague you become part of a close-knit family driven by passion, ambition, and hospitality. This is the heart of our culture and the essence of the Corendon DNA.

We believe that work is more than just a job. It’s a place where you can be yourself, where you build something meaningful together with your colleagues, and where your contribution is truly appreciated. You’ll experience this not only in the atmosphere but also in everything we offer you.

What is the benefit for me?

• A fulltime salary between €2.645,47,- & €2.800,- per month
• A stylish, dynamic, international working environment;
• A unique opportunity to be part of a fun, friendly and enthusiastic team;
• Special discounted (staff) rates for 9000+ Marriott hotels worldwide for you, your family and friends!
• Personal coaching & training to support you in your day-to-day job
• Career opportunities within the Corendon group;
• Space for own initiative;
• A you know where you work day, so you will receive 1 overnight stay for 2 people and can enjoy a delicious dinner;
• We organize many social activities, such as our Associate Appreciation Week, an annual Staff Party, Friday afternoon drinks and Team outings,
• AMAZING discounts with Corendon tour operator, from all-inclusive holidays up to 2 FREE flight tickets per year
• Special discount. Not only for you, but for your friends and family too!
• Want to try out one of our Mondi restaurants? We will give you 25% discount on your total bill.
• Need some time to recharge? We have our own spa and wellness which you can enjoy with a huge discount. Also, you will get 2 massages for FREE per year.

Join the Corendon family as our brand new Front office Supervisor!

We are looking for an enthusiastic and experienced Front Office Supervisor to join our lovely hotel in Badhoevedorp. Corendon has three hotels in the Netherlands, including the Corendon Amsterdam Schiphol Airport Hotel in Badhoevedorp. Since December 2023, our hotels have proudly become part of the Marriott International family, opening up even more opportunities for growth, training, and international exposure. As a Front Office Supervisor, you will play a key role in ensuring our guests receive a warm welcome, smooth check-in and check-out experiences, and exceptional service throughout their stay. You will supervise and support the front office team, help optimize daily operations, and maintain our high standards of hospitality. This is your chance to be part of a dynamic, international team, where your skills are valued, and your contribution makes a real difference in creating memorable experiences for our guests.

What does the job involve?

As our Front Office Supervisor you are the face of the hotel and you provide a warm welcome and manage the Front Office Hosts. The supervisor manages the Hosts and interns. In this position you are also responsible for checking in and out of guests and provide service during the entire stay. This includes providing tourist information, handling all questions and complaints from guests, taking and passing on messages, but also activities such as operating the telephone exchange and maintaining administration. You also take care of sales activities and ensure the presentation of the working environment. You actively contribute to improvement proposals within the Front Office Team. You are also responsible for registration, invoicing and administration.

Acquisition

Acquisition in response to this vacancy is not appreciated.

With this vacancy we recruit our new colleagues ourselves. Commercial telephone calls from mediation agencies to the HR colleagues of the hotels are therefore pointless and will not be processed.