Front Office Supervisor — International Hospitality Leader

Corendon Hotels & Resorts; Netherlands; Remote; EUR 30,000 - 31,000; Full time

Job summary

Corendon Hotels & Resorts in Badhoevedorp near Amsterdam is seeking a proactive Front Office Supervisor to ensure warm welcomes, smooth check-in/check-out, and exceptional guest service. You will supervise the Front Office Hosts and interns, coordinate daily operations, and maintain high hospitality standards across the team.

The role requires strong communication in Dutch and English, plus solid administrative skills and the ability to organize events and activities for guests.

Qualifications

• Front Office experience in hospitality required.
• Excellent Dutch and English communication.
• Strong organizational and administrative skills.
• Willingness to work evenings and weekends.
• Creative in organizing events.

Responsibilities

• Greet guests warmly and manage the Front Office Hosts.
• Supervise hosts and interns and coordinate shifts.
• Check-in and check-out guests; provide local information.
• Handle guest questions and complaints; pass messages.
• Operate telephone exchange and maintain administration.
• Drive sales activities and ensure workspace presentation.
• Contribute to improvement proposals within the Front Office Team.
• Manage registration and invoicing.

Skills

Customer service

Team supervision

Dutch proficiency

English proficiency

Administration

Tools

Opera

Job description

Corendon Hotels & Resorts in Badhoevedorp near Amsterdam is seeking a proactive Front Office Supervisor to ensure warm welcomes, smooth check-in/check-out, and exceptional guest service. You will supervise the Front Office Hosts and interns, coordinate daily operations, and maintain high hospitality standards across the team.

The role requires strong communication in Dutch and English, plus solid administrative skills and the ability to organize events and activities for guests.