Guest Experience Host - Warm Welcomes & Local Tips

The Social Hub; Eindhoven; Hybrid; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Global employee discounts

Growth opportunities

European properties discounts

Vibrant team events

Job summary

The Social Hub is seeking an AsaFront Office Host to greet guests, manage check-ins, and help guests feel at home. You will navigate the lobby with warmth, share local tips, and connect guests to activities while collaborating with housekeeping, F&B, and maintenance teams.

Strong English and Dutch language skills are essential. Join a dynamic, multi-national hospitality concept with growth opportunities and vibrant events across Europe.

Qualifications

• 1–3 years of hospitality or guest-facing experience.
• Energetic, welcoming vibe that makes guests feel at home.
• Able to switch between tasks without losing your smile.
• Proactive mindset and turning small moments into memorable ones.
• Comfort with digital tools like PMS, kiosks, or guest messaging apps.
• Clear communication in English and Dutch.

Responsibilities

• Welcome guests with warmth and set a great atmosphere from the start.
• Assist with check-ins, payments and kiosk navigation.
• Keep the lobby tidy, inviting and buzzing with the right energy.
• Offer local recommendations and connect guests to events, restaurants and experiences.
• Jump in with bookings for activities, restaurants and everything in between.
• Share guest insights and feedback with the team to improve every stay.
• Work closely with Housekeeping, F&B and Maintenance to keep things running smoothly.
• Represent TSH by promoting our outlets and spotting upsell opportunities.

Skills

Hospitality experience

Energetic vibe

Multi-tasking

Proactive mindset

PMS

Kiosk usage

Guest messaging apps

English and Dutch

Tools

PMS

Kiosks

Guest messaging apps

Job description

The Social Hub is seeking an AsaFront Office Host to greet guests, manage check-ins, and help guests feel at home. You will navigate the lobby with warmth, share local tips, and connect guests to activities while collaborating with housekeeping, F&B, and maintenance teams.

Strong English and Dutch language skills are essential. Join a dynamic, multi-national hospitality concept with growth opportunities and vibrant events across Europe.