Guest Experience Host — Reservations & Front Desk (FT)

Soho House & Co.; Amsterdam; On-site; EUR 26,000 - 31,000; Full time

Benefits offered by this job

Travel allowance

Healthy team meals

Soho Friends Membership

Partnership discounts

Team events

One paid moving day

Two paid volunteering days

€300 refer-a-friend bonus

Job summary

Soho House Amsterdam is seeking a Host to greet guests, answer calls, and make reservations for the House Kitchen. You will ensure a warm welcome and support the floor team, delivering excellent service from start to finish of the dining experience.

Ideal candidates have 1–2 years in a similar role, strong English and Dutch communication skills, and experience with OpenTable and MICROS. Flexible shifts and competitive compensation are offered in a vibrant, upscale environment.

Qualifications

• Strong communication skills in English and Dutch
• OpenTable and MICROS experience
• Basic InDesign knowledge
• Flexible and available to work opening and closing shifts
• Strong organization and people skills
• Ability to resolve conflicts and solve problems

Responsibilities

• Greeting guests and staff and seating
• Answering phone lines professionally
• Creating reservations for the House Kitchen
• Delivering excellent service from greeting to departure
• Support floor team as needed

Skills

English communication

Dutch communication

Organization

People skills

Conflict_resolution

Problem solving

Tools

OpenTable

MICROS

InDesign

Job description

Soho House Amsterdam is seeking a Host to greet guests, answer calls, and make reservations for the House Kitchen. You will ensure a warm welcome and support the floor team, delivering excellent service from start to finish of the dining experience.

Ideal candidates have 1–2 years in a similar role, strong English and Dutch communication skills, and experience with OpenTable and MICROS. Flexible shifts and competitive compensation are offered in a vibrant, upscale environment.