Guest Experience Host — Amsterdam (Full-Time)

Soho House & Co.; Amsterdam; On-site; EUR 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Travel allowance

Healthy team meals

Soho Friends Membership

Discounts (F&B, rooms, Cowshed)

Team events

Moving day compensation

Volunteering days

€300 bonus

Job summary

Soho House Amsterdam is seeking a Host to be one of the first points of contact for members, guests and staff, greeting guests, answering calls, and creating reservations for the House Kitchen. You will deliver excellent service from the initial greeting and seating to supporting the floor team.

The role requires 1-2 years of experience, fluency in English and Dutch, and flexibility to work opening and closing shifts.

Qualifications

• 1-2 years experience in a similar role.
• Excellent English and Dutch communication.
• Experience handling high-volume phone lines.
• OpenTable and MICROS experience.
• Basic InDesign knowledge.

Responsibilities

• Greet guests and staff as a Host.
• Answer incoming calls and create reservations for the House Kitchen.
• Seat guests and support the floor team to ensure smooth service.
• Provide excellent service from greeting to departure.

Skills

1-2 years experience in a similar role

Bilingual English and Dutch

Phone handling

Conflict resolution

Customer service

OpenTable

MICROS

InDesign basics

Flexibility

Shift coverage

Tools

OpenTable

MICROS

InDesign

Job description

Soho House Amsterdam is seeking a Host to be one of the first points of contact for members, guests and staff, greeting guests, answering calls, and creating reservations for the House Kitchen. You will deliver excellent service from the initial greeting and seating to supporting the floor team.

The role requires 1-2 years of experience, fluency in English and Dutch, and flexibility to work opening and closing shifts.