Host - Soho House Amsterdam

sohohouseco; Amsterdam; On-site; EUR 28,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation package

Travel allowance

Healthy team meals

Soho Friends Membership

Discounts on F&B and rooms

Team events

Moving day allowance

Volunteer days

Job summary

Soho House Amsterdam is seeking a Host to be the first point of contact for guests and members, greeting people, answering calls, and creating reservations for the House Kitchen. You will support the floor team to ensure a smooth dining experience from arrival through departure.

The role requires 1-2 years in a similar position, strong English/Dutch communication, and flexibility for opening or closing shifts. Experience with OpenTable, MICROS, and basic InDesign is preferred.

Qualifications

• 1-2 years experience in a similar role
• Strong problem solving and conflict resolution skills
• Reliable, representative, positive and enthusiastic
• Strong communication in English and Dutch
• Flexible to open and closing shifts
• Able to operate in high-volume phone environments
• Professional phone etiquette and customer service mindset

Responsibilities

• Greet guests and serve as the first point of contact for members, guests and staff
• Answer high-volume calls and manage reservations for the House Kitchen
• Support the floor team to deliver seamless service from greeting to departure

Tools

OpenTable

MICROS

InDesign

Job description

About us

Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognised for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.

The Role

At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the House Kitchen. You will also deliver excellent service from initial greeting and seating members and supporting with the floor team where needed. The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure.

What we are looking for

Must have 1-2 years experience in a smilar role and answering high-volume phone lines and answering inquiries professionally and timely

Problem solving skills and bring conflict resolution

Reliable, representative, positive and enthusiastic

OpenTable and MICROS experience

Basic InDesign knowledge

Flexible and available to working both opening and closing shifts

Strong communication skills in English and Dutch

Strong preference for Full-time or Part-time (3/4 days at least) availiblity

Benefits

• Soho House Amsterdam offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.


• Salary: 2.511,89€ (above Horeca CAO) + 8% holiday allowance


• No youth salary for people younger than 20y/o - directly on regular wage


• Travel allowance > 7.5km


• Healthy team meals during your shift


• Soho Friends Membership with discounts on F&B, rooms and Cowshed


• Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)


• Team Events


• One paid moving day per year


• Two paid volunteering days per year


• Introduce a star and you could be eligible to receive a €300 (gross) bonus