Guest Experience Host (OpenTable & MICROS)

Soho House & Co; Amsterdam; On-site; EUR 25,510 - 30,556; Full time

Benefits offered by this job

Travel allowance

Soho Friends Membership

Moving day allowance

Volunteering days

€300 bonus potential

Job summary

Cecconi’s Amsterdam, part of the Soho House brand, is seeking a Host to warmly greet guests, manage reservations, and assist the floor team for smooth service. You’ll be the face of the restaurant, ensuring exceptional first impressions in a fast-paced setting.

Ideal candidates have 1–2 years in a host/reception role, strong English and Dutch, and experience with OpenTable and MICROS; flexibility for opening/closing shifts is required.

Qualifications

• 1–2 years’ experience in a host or reception role.
• Experience handling high-volume phone lines and guest enquiries professionally.
• Strong problem-solving and conflict-resolution skills.
• Reliable, well-presented, positive, and enthusiastic.
• Experience with OpenTable and MICROS; basic knowledge of InDesign.

Responsibilities

• Greet guests warmly and manage reservations to set a welcoming tone.
• Answer incoming calls professionally and efficiently; manage bookings.
• Seat guests with care and support the floor team to ensure smooth service.
• Collaborate to maintain a positive, guest-focused atmosphere from arrival to departure.

Skills

Customer service

Phone handling

Conflict resolution

OpenTable

MICROS

InDesign

English

Dutch

Flexible shifts

Tools

OpenTable

MICROS

InDesign

Job description

Cecconi’s Amsterdam, part of the Soho House brand, is seeking a Host to warmly greet guests, manage reservations, and assist the floor team for smooth service. You’ll be the face of the restaurant, ensuring exceptional first impressions in a fast-paced setting.

Ideal candidates have 1–2 years in a host/reception role, strong English and Dutch, and experience with OpenTable and MICROS; flexibility for opening/closing shifts is required.