Guest Experience Host – Front Desk (Hospitality)

MEININGER Hotels; Amsterdam; On-site; EUR 18,000 - 24,000; Part time

Benefits offered by this job

Hospitality CLA+ salaries and benefits

2 days Company Volunteering

Pension gap package

25 holidays + 5 bonus days + 9 bank, +

Staff nights and Friends and Family?

Job summary

MEININGER Hotel Amsterdam City West is seeking a Receptionist (f/m/d) on a part-time basis. You will be the welcoming host, handling check-in/check-out, guest inquiries, and coordination with suppliers and technicians in a lively, international setting.

Fluency in English is required; additional languages are a plus. You will work in a diverse team and contribute to excellent guest experiences at this MEININGER property.

Qualifications

• Initial hospitality experience is preferred.
• Outgoing personality and enjoy working in a bustling dynamic environment.
• People person who likes helping guests and creating memorable experiences.
• Team player who supports colleagues across departments.
• Good knowledge of a front office system (ASSD, Fidelio, SIHOT).
• Fluent in English; additional languages are a plus.

Responsibilities

• Provide reception duties, ensuring guests have a safe and memorable stay.
• Manage check-in and check-out and address guest needs throughout their stay.
• Be the first point of contact for suppliers and external technicians.
• Answer inquiries, guide guests to sights and local activities.
• Handle operational tasks: invoicing, emails, online requests, upselling, and reviews.

Tools

ASSD

Fidelio

SIHOT

Job description

MEININGER Hotel Amsterdam City West is seeking a Receptionist (f/m/d) on a part-time basis. You will be the welcoming host, handling check-in/check-out, guest inquiries, and coordination with suppliers and technicians in a lively, international setting.

Fluency in English is required; additional languages are a plus. You will work in a diverse team and contribute to excellent guest experiences at this MEININGER property.