Receptionist (f/m/d)

MEININGER Hotels; Amsterdam; On-site; EUR 18,000 - 24,000; Part time

Benefits offered by this job

Hospitality CLA+ salaries and benefits

2 days Company Volunteering

Pension gap package

25 holidays + 5 bonus days + 9 bank, +

Staff nights and Friends and Family?

Job summary

MEININGER Hotel Amsterdam City West is seeking a Receptionist (f/m/d) on a part-time basis. You will be the welcoming host, handling check-in/check-out, guest inquiries, and coordination with suppliers and technicians in a lively, international setting.

Fluency in English is required; additional languages are a plus. You will work in a diverse team and contribute to excellent guest experiences at this MEININGER property.

Qualifications

• Initial hospitality experience is preferred.
• Outgoing personality and enjoy working in a bustling dynamic environment.
• People person who likes helping guests and creating memorable experiences.
• Team player who supports colleagues across departments.
• Good knowledge of a front office system (ASSD, Fidelio, SIHOT).
• Fluent in English; additional languages are a plus.

Responsibilities

• Provide reception duties, ensuring guests have a safe and memorable stay.
• Manage check-in and check-out and address guest needs throughout their stay.
• Be the first point of contact for suppliers and external technicians.
• Answer inquiries, guide guests to sights and local activities.
• Handle operational tasks: invoicing, emails, online requests, upselling, and reviews.

Tools

ASSD

Fidelio

SIHOT

Job description

MEININGER Hotel Amsterdam City West

Part-time

Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Amsterdam City West for a Receptionist (f/m/d) position.

MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel.

We run over 35 hotels in Europe's best cities and counting!

YOUR TASKS

• You’re a great host ensuring your guests enjoy a safe and memorable stay
• You are in charge of the well-being of our guests from check-in to check-out
• Besides for our guests, you’re also the first point of contact for all other visitors like suppliers and external technicians
• You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
• You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more
• You enjoy a diverse, international work environment while we take care of an inclusive one
• You’re flexible and understand working on all days of the week, sometimes early / sometimes late and nightshifts, during weekends and on public holidays comes with the job
• Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English and any other languages are an advantage

What Meininger Offers

• Hospitality CLA+ salaries and benefits
• 2 days Company Volunteering
• Pension gap package
• 25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you’re still happy
• Possibility to join M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount
• The occasional opportunity to travel to support new openings or exchange programs
• Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees
• Growth and development opportunities as part of an internationally expanding organization
• Mondly: Online language courses

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE

us here: MEININGER Hotel Amsterdam City West

Contact: Karyna Kondriianenko (Assistant Hotel Manager)

Remote Type

On Site