Guest Experience Host: Front Desk & Hospitality

Hyatt Place; Amsterdam; On-site; EUR 28,000 - 31,000; Full time

Benefits offered by this job

Lunch and uniform provided

Discounted room rates from day 1

Up to 12 complimentary room nights (1y

25 vacation days, 8% holiday allowance

Travel allowance

Paternity leave days after 1 year

Job summary

Hyatt Place Amsterdam Airport is seeking a Front Office Host to welcome guests and be the friendly face of our hotel. You will greet guests, manage check-in/out, and handle calls with a proactive, service‑minded approach.

You’ll join an international team and enjoy Hyatt’s development opportunities, with discounts on room rates and access to training programs. A focus on hospitality and guest satisfaction is essential.

Qualifications

• European passport or Dutch working permit required.
• Fluent in English with strong communication skills.
• Willing to work different shifts; morning and evening.
• Passionate about hospitality and caring attitude.

Responsibilities

• Welcome guests and create great first impressions.
• Increase guest satisfaction by connecting with guests.
• Check-in and check-out duties and guest inquiries.
• Handle internal and external calls and resolve requests promptly.
• Proactively work toward team and hotel goals.

Skills

Hospitality

Communication

Customer service

English fluency

Tools

OPERA

Micros

Job description

Hyatt Place Amsterdam Airport is seeking a Front Office Host to welcome guests and be the friendly face of our hotel. You will greet guests, manage check-in/out, and handle calls with a proactive, service‑minded approach.

You’ll join an international team and enjoy Hyatt’s development opportunities, with discounts on room rates and access to training programs. A focus on hospitality and guest satisfaction is essential.