Groups & Events Reservations Specialist

Hotelprofessionals; Amsterdam; On-site; EUR 37,000 - 60,000; Full time

Benefits offered by this job

Employee discounts at IHG hotels

Travel allowance

Volunteer day off

Training and coaching programs

MyWellbeing program access

Team events and growth opportunities

Job summary

Crowne Plaza Amsterdam – South and voco® The Hague is seeking an Individual Groups & Events Reservations Coordinator to support planning and execution of meetings and events across both properties. You will liaise with clients, manage inquiries, prepare BEOs, and coordinate with banqueting and front desk to ensure smooth operations.

Fluency in English is required, with Dutch preferred; proficiency in Microsoft Office and Opera is a plus.

Qualifications

• Excellent English communication and additional Dutch language skills preferred.
• Strong organizational and multitasking abilities.
• Ability to manage reservations, invoicing, and client follow-up with attention to detail.

Responsibilities

• Assist in planning, organizing, and executing meetings and events.
• Maintain client relationships and follow up on opportunities.
• Prepare and check BEOs and communicate with front desk and banqueting.
• Handle inquiries, reservations, deposits, and cancellations timely.
• Provide timely reports and information to stakeholders.

Skills

English proficiency

Dutch preferred

Organizational skills

Communication skills

Tools

Microsoft Office

Opera

Job description

Crowne Plaza Amsterdam – South and voco® The Hague is seeking an Individual Groups & Events Reservations Coordinator to support planning and execution of meetings and events across both properties. You will liaise with clients, manage inquiries, prepare BEOs, and coordinate with banqueting and front desk to ensure smooth operations.

Fluency in English is required, with Dutch preferred; proficiency in Microsoft Office and Opera is a plus.