Cluster Senior Sales Manager

Hotelprofessionals - Crowne Plaza Amsterdam - South; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Employee discount for all IHG hotels worldwide

Friends & family rates

Travel allowance based on commuting distance

Paid day off for volunteering

Homemade lunch or dinner during working hours

Personal development and coaching opportunities

Discounts on theatre and cinema

Discount on ClassPass

Birthday choice of paid day off or voucher

In-House Experience including meals and drinks

Team events and outings

Access to well-being programs

Job summary

A leading hospitality company is seeking a Sales Leader for Crowne Plaza Amsterdam South. This strategic role involves managing a proactive sales team, driving sales performance, and nurturing key accounts across rooms and F&B. The ideal candidate will possess a strong commercial mindset, proven experience in high-performing sales team management, and exceptional networking abilities. A fluency in Dutch and English is essential, along with a passion for hospitality. This is a full-time position based in Amsterdam with various employee benefits.

Qualifications

• Proven experience in a senior sales role within hospitality, preferably in a lifestyle hotel brand.
• Demonstrated experience in managing and developing high-performing sales teams.
• Strong commercial and strategic mindset with a results-driven approach.

Responsibilities

• Lead and develop the proactive sales team to achieve targets.
• Drive new business leads for rooms and F&B.
• Build relationships with key clients and stakeholders.

Skills

Leadership

Sales Strategy

Networking

Communication

Project Management

Fluent in Dutch and English

Education

Experience in a senior sales role within hospitality

Job description

Join Crowne Plaza Amsterdam South (207 rooms) and voco The Hague (204 rooms) and lead the sales success of two standout hotels in the Netherlands.

This is a strategic role where you’ll manage the proactive sales team, drive sales performance, grow key accounts, and inspire a high-performing team across Rooms, F&B, and Meetings & Events.

If you’re a results-driven leader with strong market connections and a passion for hospitality, we’d love to connect with you.

Key Responsibilities

Leadership & Team Management

• Lead, coach, and develop the sales proactive team to achieve individual and collective targets
• Set clear objectives, monitor performance, and provide continuous feedback and support
• Inspire a high-performance culture by leading by example
• Ensure strong collaboration between sales, marketing, revenue, and operations teams

Sales Strategy & Execution

• Co-create and implement the commercial and sales strategy with the Cluster Commercial Director and General Manager
• Drive new business leads across rooms, Food and Beverage venues, and Meetings & Events
• Identify opportunities across both hotels and all managed segments to optimize occupancy, average rates, and revenue
• Develop and execute targeted sales plans, promotions, and special programs
• Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
• Work closely with commercial functions to drive revenue performance and deliver exceptional guests’ experience

Business Development & Networking

• Build and maintain strong relationships with key clients, partners, and stakeholders
• Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential guests
• Proactively expand the client base through networking events and social engagement
• Represent Crowne Plaza Amsterdam South and voco™ The Hague at industry events on national and international community

Brand & Market Positioning

• Strengthen the awareness and reputation of Crowne Plaza Amsterdam South voco™ The Hague
• Position both hotels as a key destination within the local social and business scene
• Ensure alignment with IHG Brands values and deliver memorable guest experiences

Operational Excellence

• Monitor sales performance and adjust strategies based on market trends and results
• Ensure seamless communication and coordination with internal teams
• Take ownership of ad‑hoc responsibilities and lead the team through dynamic situations

Presentation to Senior Management

• Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team

Qualifications

• Proven experience in a senior sales role within hospitality, preferably in a lifestyle hotel brand
• Demonstrated experience in managing and developing high-performing sales teams
• Strong commercial and strategic mindset with a results-driven approach
• Excellent project management, multitasking, and time management skills
• A natural networker with strong connections in the local market
• Solid understanding of local business trends and economic factors
• Outstanding communication, negotiation, and presentation skills
• Fluent Dutch and English (additional languages are a plus)

Benefits

• Employee discount for all 6000+ IHG hotels worldwide
• Friends & family rates to share with your loved ones
• Travel allowance based on commuting distance
• A paid day off for volunteering
• Homemade lunch or dinner during working hours
• Opportunities for personal development, training, and coaching
• A CultuurWerkt!/Alleo account for discounts on theatre, cinema, and more
• A discount on ClassPass
• Discount on collective health insurance
• For your birthday: choose between a paid day off or a voucher
• An In-House Experience including breakfast, dinner, and drinks
• A fun, international team that values teamwork, laughter, and growth
• Regular staff events, parties, and departmental outings
• Access to IHG’s myWellbeing program, supporting your lifestyle, health, and career develop