GMP Facilities & Site Services Coordinator

Oxford Global Resources; Leiden; On-site; EUR 42,000 - 65,000; Full time

Job summary

Oxford Global Resources is seeking a Facilities & Site Services Coordinator to support GMP-compliant site services in Leiden. You will coordinate providers, engage internal stakeholders including Quality and EHS, and ensure cleaning, security and related services meet standards.

The role emphasizes being the central contact, driving follow-ups, and improving ways of working in a fast-paced site setting with a focus on compliance and continuous improvement.

Qualifications

• Completed HBO/Bachelor in Facilities Management, Engineering, or a related field.
• 3+ years of experience in facilities management or site services.
• Experience in regulated environments (GMP preferred).
• Strong stakeholder management and vendor/contractor coordination.
• Excellent English communication; Dutch a plus.
• Proactive mindset with attention to detail and process improvement.

Responsibilities

• Coordinate outsourced site services (GxP cleaning, security, pest control, waste services and related vendors).
• Act as day-to-day interface between internal stakeholders and external service providers.
• Monitor service performance and drive improvements (KPIs/SLAs, follow-up, reviews).
• Support compliance activities such as deviations, investigations, CAPAs, and procedure updates.
• Ensure contractor work aligns with safety and site requirements.
• Contribute to continuous improvement initiatives to standardize processes.

Skills

Facilities management

Vendor coordination

Education

HBO/Bachelor in Facilities Management

Job description

About the Client

Our client is a global organization operating in a highly regulated life sciences environment. They are known for strong quality standards, a safety-first culture, and continuous improvement across their operations. The site offers a professional, collaborative setting where facilities and service delivery play a critical role in enabling safe, compliant day-to-day activities.

Job Description

We are looking for a Facilities & Site Services Coordinator to support the delivery of essential site services in a GMP-regulated environment. This role is focused on coordinating service providers, aligning with internal stakeholders (including Quality and EHS), and ensuring services such as cleaning and security are executed compliantly and consistently. The position is suited for someone who enjoys being the central point of contact, driving follow-up, and improving ways of working in a fast-paced site setting.

Responsibilities

• Coordinate outsourced site services (e.g., GxP cleaning, security, pest control, waste services and related vendors)

• Act as the day-to-day interface between internal stakeholders and external service providers

• Monitor service performance and drive improvements (KPIs/SLAs, issue follow-up, service reviews)

• Support compliance activities such as deviations, investigations, CAPAs, and procedure/document updates

• Ensure contractor work is aligned with safety and site requirements

• Contribute to continuous improvement initiatives to standardize processes and improve service delivery

Requirements

• Completed HBO/Bachelor in Facilities Management, Engineering, or a related field (or equivalent experience)

• 3+ years of experience in facilities management, site services, maintenance coordination, or similar

• Experience working in a regulated environment (GMP preferred)

• Strong stakeholder management skills and experience coordinating vendors and contractors

• Strong communication skills in English, both written and verbal (Dutch is a plus)

• Proactive mindset with attention to detail and process improvement

Reference: 27723