A leading global high-tech organisation in Amsterdam is seeking a Customer Service Specialist to manage supply chain logistics and customer demands for major European clients. The ideal candidate will have 3-5 years in logistics, strong analytical and communication skills, and a service-oriented mindset, with experience in the high-tech or electronics industry being an advantage. This full-time role offers a competitive salary and the opportunity to work in a dynamic, hybrid environment.
Qualifications
Minimum of 3-5 years of experience in a similar role in logistics or supply chain.
Experience in the high-tech industry, particularly electronics, is a plus.
Ability to work in a dynamic, complex environment.
Responsibilities
Manage the end-to-end flow from order management to after-sales support.
Coordinate supply chain logistics and demand fulfillment.
Act as daily contact for European customers and Global HQ.
Collaborate with HQ in Asia on capacity management.
Drive continuous improvements in processes for efficiency.
Build relationships with customers and stakeholders.
Skills
Strong communication skills
Analytical skills
Proactive mindset
Flexibility across time zones
Service-oriented mindset
Education
Bachelor's degree
Tools
MS Office Excel
Job description
A leading global high-tech organisation in Amsterdam is seeking a Customer Service Specialist to manage supply chain logistics and customer demands for major European clients. The ideal candidate will have 3-5 years in logistics, strong analytical and communication skills, and a service-oriented mindset, with experience in the high-tech or electronics industry being an advantage. This full-time role offers a competitive salary and the opportunity to work in a dynamic, hybrid environment.