Global Customer Service Specialist - High-Tech Supply Chain

TSMC; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Job summary

TSMC Europe is hiring a Customer Service Specialist to manage supply chain logistics and demand fulfillment for European customers, coordinating with HQ across time zones in a fast-moving environment.

The role requires 3–5 years of relevant experience, strong communication, and English fluency. You will handle orders from inception to after-sales support and contribute to process improvements in a dynamic high-tech setting.

Qualifications

• Fluent English (written and spoken).
• Strong communication skills across cultures (Asian and European).
• Accurate, proactive and analytical in handling orders and data.
• Ability to manage accounts and deliver quality service.
• Self-driven and dedicated to customer satisfaction.

Responsibilities

• Coordinate supply chain logistics and demand fulfillment for European customers.
• Maintain daily contact with customers and HQ across time zones.
• Oversee order management from intake to after-sales support.
• Drive continuous improvements in systems, processes and procedures.
• Build trusted relationships with customers and internal teams.

Skills

Fluent English

Communication skills

Accuracy

Analytical

Self-driven

Tools

MS-Office Excel

Job description

TSMC Europe is hiring a Customer Service Specialist to manage supply chain logistics and demand fulfillment for European customers, coordinating with HQ across time zones in a fast-moving environment.

The role requires 3–5 years of relevant experience, strong communication, and English fluency. You will handle orders from inception to after-sales support and contribute to process improvements in a dynamic high-tech setting.