Global Order-to-Cash Specialist (Hybrid)

Yanmar Group; Almere; Hybrid; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid work model

Gym subscription

Bike plan

27 vacation days

Job summary

Yanmar Marine International is seeking a Backoffice Sales Specialist based in Almere, the Netherlands, with a hybrid model (3 days in the office, 2 from home). You will coordinate the complete order-to-cash process and serve as the operational link among Production, Supply Chain, Logistics, Finance and Sales to ensure orders are processed accurately and invoiced correctly.

The ideal candidate will have a minimum of 3 years' experience in operations/order-to-cash, hands-on SAP S/4HANA experience,

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum 3 years of experience in operations, order management, customer service, or order-to-cash processes.
• Hands-on experience with SAP S/4HANA is required.
• Professional proficiency in French is a strong advantage.
• Strong organisational and coordination skills.
• Analytical mindset with the ability to work effectively with operational data and systems.
• Experience working with ERP systems and international order management processes.
• Proficient in Microsoft Office applications, particularly Excel.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a dynamic international environment.
• Additional European languages are considered an advantage.

Responsibilities

• Coordinate and execute the complete order-to-cash process.
• Validate incoming orders for accuracy and compliance with commercial agreements.
• Process and maintain order transactions within SAP S/4HANA.
• Manage order changes and coordinate solutions for non-standard customer requests.
• Act as the primary operational contact for order, delivery, and invoice-related inquiries.
• Proactively communicate order status and coordinate issue resolution with internal and external stakeholders.
• Coordinate order execution with Production, Workshop, Supply Chain, and Logistics teams.
• Monitor order progress and proactively address delivery risks or bottlenecks.
• Coordinate the availability of parts and materials with internal teams and suppliers.
• Manage shipment schedules and transportation arrangements.
• Prepare and maintain export, shipping, and customs documentation for international deliveries.
• Coordinate reverse logistics activities when required.
• Generate and validate invoices, ensuring accurate pricing, quantities, and delivery terms.
• Maintain accurate order and transaction records within relevant systems.
• Support dispute resolution, credit notes, debit requests, and related investigations.
• Assist with internal audits and ensure compliance with operational and financial procedures.
• Identify opportunities to improve operational efficiency and service levels.
• Support operational projects, system enhancements, and process optimisation initiatives.
• Contribute to the continuous improvement of the end-to-end order management process.
• Support scalable operations that enable future business growth.

Skills

Order management

SAP S/4HANA

Customer service

ERP systems

Excel

Stakeholder management

Analytical mindset

French language

Multitasking

International environment

Education

Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or related

Tools

SAP S/4HANA

Job description

Yanmar Marine International is seeking a Backoffice Sales Specialist based in Almere, the Netherlands, with a hybrid model (3 days in the office, 2 from home). You will coordinate the complete order-to-cash process and serve as the operational link among Production, Supply Chain, Logistics, Finance and Sales to ensure orders are processed accurately and invoiced correctly.

The ideal candidate will have a minimum of 3 years' experience in operations/order-to-cash, hands-on SAP S/4HANA experience,