Global Order Management & Logistics Specialist

Fluke; Eindhoven; In loco; EUR 36.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fluke Inspire program

Flexible work arrangements

Fortive Day of Caring

Descrizione del lavoro

Fluke seeks an Order Management Agent to manage order processing and customer support across the MEAT region. You will coordinate deliveries, handle queries, and ensure timely communication with partners while maintaining high service standards.

The role involves processing orders, supporting documentation, and collaboration with global teams in a dynamic, international environment. A work permit for the Netherlands is required and English proficiency is essential.

Competenze

• Intermediate vocational degree/MBO required.
• Fluency in English; additional language a plus.
• Experience in customer support, order processing, shipping or logistics preferred.

Mansioni

• Process orders and complaints by researching and resolving problems or complaints regarding deliveries, damages, and claims.
• Provide all necessary information and documents regarding delivery, customs, transportation, and invoicing.
• Inform channel partners about prices, delivery times, and order content mainly by email.
• Process documents like Certificates of Origin and legalized invoices.
• Contribute to continuous improvement of internal processes and customer satisfaction.

Conoscenze

Fluent English

Excellent communication

Problem solving mindset

Formazione

Intermediate vocational degree/MBO

Strumenti

Oracle database

Descrizione del lavoro

Fluke seeks an Order Management Agent to manage order processing and customer support across the MEAT region. You will coordinate deliveries, handle queries, and ensure timely communication with partners while maintaining high service standards.

The role involves processing orders, supporting documentation, and collaboration with global teams in a dynamic, international environment. A work permit for the Netherlands is required and English proficiency is essential.