Global Order Management Lead — Drive On-Time Delivery & CI

Abroad Experience; Amsterdam; On-site; EUR 55,000 - 82,000; Full time

Benefits offered by this job

27 vacation days + 6.5 ADV days

Dynamic international working env.

Freedom to implement ideas

Career advancement opportunities

Close-knit team culture

Job summary

Abroad Experience in Amsterdam is seeking a Lead Order Management to own the order process from entry to delivery. You will manage order entry, logistics, and continuous improvement initiatives, while driving data-driven decisions across sales offices and internal teams.

The role requires Dutch and English fluency, strong analytical skills, and the ability to coordinate across functions with travel opportunities internationally.

Qualifications

• Minimum HBO level of thinking and working, or equivalent relevant experience.
• Good command of Dutch and English.
• Demonstrable experience with continuous improvement, PDCA, root-cause analysis and process standardisation.
• Strong analytical skills and the ability to turn operational data into priorities and results.
• Structured and persistent, able to coordinate across functions without direct authority.
• Solution-oriented and service-minded, with a focus on customer and manufacturing impact.
• Technical and/or logistics affinity, with experience in CRM and ERP systems preferred.
• Willingness to travel internationally.

Responsibilities

• Order coordination & administration: process and manage customer orders in the ERP system.
• Logistics & transport: arrange carriers and manage schedules and documentation.
• Continuous improvement – order entry: own PDCA cycle and reduce errors.
• Data, governance & organisational embedding: track performance with dashboards and manage invoicing.
• Accountabilities: ensure on-time delivery with high accuracy and compliance.

Skills

Dutch fluency

English fluency

Analytical skills

Cross-functional coordination

Problem solving

Education

HBO level or equivalent

Tools

CRM

ERP systems

Job description

Abroad Experience in Amsterdam is seeking a Lead Order Management to own the order process from entry to delivery. You will manage order entry, logistics, and continuous improvement initiatives, while driving data-driven decisions across sales offices and internal teams.

The role requires Dutch and English fluency, strong analytical skills, and the ability to coordinate across functions with travel opportunities internationally.