Global Ocean Import Specialist - End-to-End Ops

Morrison Express; Rotterdam; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Pension

Health insurance allowance

Referral bonus

Team-building activities

Job summary

Morrison Express Rotterdam is seeking an Ocean Forwarding Customer Service Representative to own end-to-end import operations for our global clients. You will be the main contact ensuring timely communication, documentation accuracy, and proactive service levels across multiple stakeholders.

Ideal candidates have ocean forwarding experience, strong English communication, and a team-first attitude within a fast-paced international logistics environment.

Qualifications

• Experience in ocean forwarding and handling import shipments.
• Ability to coordinate with customers, ocean carriers, transport companies, customs authorities, warehouses, and overseas stations.
• Strong English communication skills; Dutch is a plus.

Responsibilities

• Hands-on management of ocean import shipments end-to-end from booking to delivery.
• Monitor shipments, ensure system visibility, and inform stakeholders of delays or exceptions.
• Coordinate shipments with warehousing and cross-dock services to ensure smooth flow.

Skills

Ocean freight

Customer service

End-to-end shipment management

International logistics

Cross-functional communication

Tools

CargoWise One

Milestone tracking

Freight forwarding systems

Job description

Morrison Express Rotterdam is seeking an Ocean Forwarding Customer Service Representative to own end-to-end import operations for our global clients. You will be the main contact ensuring timely communication, documentation accuracy, and proactive service levels across multiple stakeholders.

Ideal candidates have ocean forwarding experience, strong English communication, and a team-first attitude within a fast-paced international logistics environment.