Air Import Customer Service Specialist – Global Logistics

Morrison Express; Amsterdam; On-site; EUR 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Pension

Team building activity

End year dinner

Profit share

Professional development

Job summary

Morrison Express is seeking an Operations Coordinator to support import and export flows, ensuring accurate bookings, clearance, and billing. You will liaise with customers, carriers, and overseas stations to maintain timely and compliant shipments.

The role emphasizes precise documentation, proactive communication, and teamwork within a fast-paced logistics environment in Amsterdam. Excellent attention to detail is essential.

Qualifications

• Experience in air/sea freight operations and customer communication.
• Knowledge of import/export processes and documentation workflows.
• Proactive problem solving and accuracy in multi-step procedures.

Responsibilities

• Follow up on import flow and confirm bookings with customers.
• Prepare customs clearance and trucking orders accurately and timely.
• Update milestones and vendor payments in the system; create invoices.
• Process export requests and coordinate with overseas stations as needed.
• Report exceptions to customers and internal teams.
• Ensure complete and well-documented files for monthly closing.

Skills

Booking coordination

Customer service

Documentation

Attention to detail

Communication

Tools

Cargonaut

Job description

Morrison Express is seeking an Operations Coordinator to support import and export flows, ensuring accurate bookings, clearance, and billing. You will liaise with customers, carriers, and overseas stations to maintain timely and compliant shipments.

The role emphasizes precise documentation, proactive communication, and teamwork within a fast-paced logistics environment in Amsterdam. Excellent attention to detail is essential.