Ocean Freight Forwarder

JPGray - Netherlands; Rotterdam; On-site; EUR 45,000 - 65,000; Full time

Job summary

JPGray - Netherlands is seeking an experienced Ocean Freight Specialist to join its Rotterdam team. You will own the full ocean freight process from booking through invoicing in a fast-paced, international environment.

In this role you will coordinate with customers, carriers, and brokers, ensure compliance and top service levels, track shipments, and provide timely updates. Your focus will be on rate negotiation, cost optimization, and cross-functional collaboration for continual improvements.

Qualifications

• Degree in Logistics, Supply Chain, or similar.
• 2+ years of experience in ocean freight forwarding.
• Knowledge of shipping documentation, customs procedures, and Incoterms.
• Experience with TMS and CRM systems.
• Strong communication, organisational, and problem-solving skills.

Responsibilities

• Own end-to-end ocean freight process from booking to invoicing.
• Coordinate transport with carriers, agents, and logistics partners.
• Prepare shipping documentation and ensure compliance.
• Track shipments and provide customers with timely updates.
• Resolve operational issues and customer enquiries.
• Negotiate rates and optimise transport costs.
• Maintain accurate records in the TMS.
• Collaborate with Sales, Finance, Customs, and Warehousing teams.
• Drive continuous improvements in service, efficiency, and cost control.

Skills

Communication

Organisational skills

Problem solving

Customer focus

Multi-tasking

Attention to detail

English fluency

Education

Degree in Logistics / Supply Chain

Tools

TMS

CRM systems

Job description

Are you an experienced freight forwarding professional who thrives in a fast-paced international environment? Do you enjoy coordinating shipments, solving logistics challenges, and building strong customer relationships? This could be your next career move.

Ocean Freight Specialist

• Location: Rotterdam
• Contract: Full time
• Start date: ASAP
• End date: 4 months
• Language: English (Dutch is a plus)

About the organisation

This organisation is a globally recognised logistics and supply chain organisation with operations across multiple continents. Every day, they help businesses move goods efficiently around the world through integrated transport and freight forwarding solutions.

With a strong focus on customer service, operational excellence, and continuous improvement, they have built a reputation as a trusted logistics partner for international clients. To support further growth, they are looking for an experienced Ocean Freight Specialist to join their team in Rotterdam.

What will you do?

As an Ocean Freight Specialist, you will take ownership of the complete ocean freight process, managing import and export shipments from booking through final invoicing. You will work closely with customers, carriers, customs brokers, transport providers, and internal stakeholders to ensure operational excellence, compliance, and high service levels.

Your responsibilities:

• Manage end-to-end ocean import and export shipments
• Coordinate transport with carriers, agents, and logistics partners
• Prepare shipping and customs documentation and ensure compliance
• Track shipments and provide customers with timely updates
• Resolve operational issues and customer enquiries
• Negotiate rates and optimise transport costs
• Maintain accurate records in the TMS
• Collaborate with Sales, Finance, Customs, and Warehousing teams
• Drive continuous improvements in service, efficiency, and cost control

What do you bring:

• Degree in Logistics, Supply Chain, or similar
• 2+ years of experience in ocean freight forwarding
• Knowledge of shipping documentation, customs procedures, and Incoterms
• Experience with TMS and CRM systems
• Strong communication, organisational, and problem-solving skills
• Accurate, detail-oriented, and customer-focused
• Able to manage multiple priorities in a fast-paced environment
• Fluent in English; additional languages are a plus.

Interested?

This is a fantastic opportunity to grow your career in a dynamic and international setting. If this sounds like you,