Global Air Freight Operations Specialist

Ait-Worldwide-Logistics; Rozenburg; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

27.5 holiday days per year

Solid pension plan

Online learning library access

Employee well-being programs

Five volunteer hours per year

Employee discounts through Deel

Job summary

AIT Worldwide Logistics is seeking an Operations Agent Export to coordinate international air freight shipments from quotation through billing. You will ensure customer requirements are met, maintain schedule accuracy, and collaborate with customers, partners and internal teams to uphold safety and regulatory standards.

Ideal candidates have 2+ years as an Air Freight Forwarder (Export), strong English and Dutch, and solid PC skills.

Qualifications

• 2+ years of experience as Air Freight Forwarder (Export).
• Fluent English and Dutch.
• Able to work in a fast-paced, high-volume environment.
• Strong attention to detail and problem solving.
• Strong PC skills (Windows, MS Office).

Responsibilities

• Qualify shipping requirements with customers and gather necessary regulatory and documentation details.
• Prepare accurate, profitable quotations.
• Set shipping schedules and coordinate with customers, deliverers and ports.
• Coordinate day-to-day export of products, reviewing orders and documents.
• Track delays and issues, communicating with customers to resolve problems.
• Manage all aspects of air international operations including data entry and billing.
• Monitor shipments to ensure timely movement and update system on verification.
• Coordinate recovery/delivery schedules with cartage agents and partners.
• Inform and align with local sales teams on issues affecting customers and partners.
• Ensure adherence to SOPs, KPIs, and regulatory requirements.

Skills

Attention to detail

Problem Solving

Fluent English

Dutch language

Microsoft Office

Education

Air Freight Forwarder experience (Export)

Tools

CargoWise Software

Job description

AIT Worldwide Logistics is seeking an Operations Agent Export to coordinate international air freight shipments from quotation through billing. You will ensure customer requirements are met, maintain schedule accuracy, and collaborate with customers, partners and internal teams to uphold safety and regulatory standards.

Ideal candidates have 2+ years as an Air Freight Forwarder (Export), strong English and Dutch, and solid PC skills.