German-Speaking Customer Operations Specialist (Rotterdam)

Adams Multilingual Recruitment; Rotterdam; Hybrid; EUR 28,000 - 39,000; Full time

Benefits offered by this job

Hybrid work model

Office near Rotterdam Central Station

Commuting allowance

Company laptop and phone

25 holiday days

Job summary

Adams Multilingual Recruitment is seeking a German-speaking Customer Operations Specialist in Rotterdam. You will manage order-to-cash processes, inventory control, order fulfilment, and distribution, acting as the link between commercial teams and customers.

You should have a degree in Operations/Logistics or 2 years in an ops/logistics role, fluent German and English, and strong Excel and NAV experience. Hybrid work, 40 hrs/week, with a commuting allowance and office near Rotterdam Central.

Qualifications

• Bachelor's degree in Operations, Logistics, Supply Chain or Facility Management or 2 years in ops/logistics.
• Fluent in German and English.
• Self-starter with attention to detail and able to work independently.
• Capable of managing multiple assignments and shifting priorities to meet deadlines.
• Strong analytical and problem-solving skills; communicate clearly with internal/external stakeholders.
• Proficient in Microsoft Office; advanced Excel; NAV Business Central is a plus.

Responsibilities

• Process and prioritise incoming sales orders with accuracy and complete documents.
• Prepare and distribute documentation to carriers, customers, and agents by deadlines.
• Handle claims as first contact and chase outstanding payments with finance on credit matters.
• Collaborate with sales and other departments to ensure timely delivery of goods.
• Respond to customer inquiries and direct clients to the right internal contact.

Skills

German

English

Analytical thinking

Attention to detail

Independent worker

Time management

Multitasking

Communication skills

Education

Bachelor's degree in Operations / Logistics / Supply Chain / Facility Management

2 years of experience in operations or logistics

Tools

Excel

NAV Business Central

Job description

Adams Multilingual Recruitment is seeking a German-speaking Customer Operations Specialist in Rotterdam. You will manage order-to-cash processes, inventory control, order fulfilment, and distribution, acting as the link between commercial teams and customers.

You should have a degree in Operations/Logistics or 2 years in an ops/logistics role, fluent German and English, and strong Excel and NAV experience. Hybrid work, 40 hrs/week, with a commuting allowance and office near Rotterdam Central.