German Order Management & Customer Care Specialist

Undutchables; Hoofddorp; In loco; EUR 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Undutchables in Hoofddorp is seeking an Order Management specialist for the German market. You will handle quotations, order processing, and liaise with customers to resolve shipping and pricing issues. You will raise stock returns, ensure credits are posted promptly, and maintain accurate billing information.

The role combines order fulfilment with proactive customer care. Working hours typically 08:30-17:00 or 09:00-17:30 with a 30-minute break; this position focuses on efficient order flow

Mansioni

• Process all quotation request
• Process and expedite customer orders
• Communicate with customers for the troubleshoots issues (product, shipping and pricing)
• Raise stock returns and collections and ensure they are credited within agreed time
• Maintains and documents complete, timely and accurate billing information.

Descrizione del lavoro

Undutchables in Hoofddorp is seeking an Order Management specialist for the German market. You will handle quotations, order processing, and liaise with customers to resolve shipping and pricing issues. You will raise stock returns, ensure credits are posted promptly, and maintain accurate billing information.

The role combines order fulfilment with proactive customer care. Working hours typically 08:30-17:00 or 09:00-17:30 with a 30-minute break; this position focuses on efficient order flow