Order Management Specialist

Exclusive Networks; Driehoek; On-site; EUR 32,000 - 42,000; Full time

Job summary

Exclusive Networks is seeking an Order Management Specialist in the Netherlands to review and process incoming orders, monitor order progress, and maintain customer communication. You will own the sales order lifecycle and ensure accurate handling from start to finish.

The role requires 36–40 hours per week with an emphasis on precision, customer focus, and timely follow-ups. Evening shifts may occur a few times per year, around 11 PM, with fluency in Dutch and English preferred.

Qualifications

• MBO-level education or equivalent.
• Ambitious mindset and results-driven.
• Customer-oriented, accurate and detail-focused.
• 36–40 hours per week.
• Fluent in Dutch and English preferred; English-only applicants welcome.
• Occasional evening shift up to 23:00.

Responsibilities

• Reviewing and processing incoming orders.
• Monitoring orders throughout the process.
• Maintaining telephone contact with customers.
• Taking ownership of sales order processing.
• Following up on sales orders to ensure accuracy and efficiency.

Skills

Ambitious mindset

Customer-oriented

Detail-oriented

Education

MBO-level education

Job description

DUTIES AND RESPONSIBILITIES | About the role

As the Order Management Specialist, you will:

• Reviewing and processing incoming orders;
• Monitoring orders throughout the process;
• Maintaining telephone contact with customers;
• Taking ownership of sales order processing;
• Following up on sales orders and ensuring they are handled accurately and efficiently.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Order Management Specialist:

• Has an MBO-level education or equivalent level of working and thinking;
• Has an ambitious mindset and enjoys working towards results;
• Is customer-oriented, accurate and detail-focused;
• Is available to work 36 - 40 hours per week;
• Ideally, is fluent in both Dutch and English, verbally and in writing. However, candidates who are fluent in English only are also welcome to apply.
• Is willing to work an evening shift few times per year, until around 11:00 PM.